Main Article Content
Abstract
Purpose: This study aims to analyze the factors influencing procurement performance in humanitarian organizations, specifically the Indonesian Red Cross (PMI), by examining the effect of information integration on procurement performance and testing the mediating roles of internal procurement control and procurement standardization.
Research Design and Methodology: This study employs a quantitative research design using a cross-sectional approach to analyze factors affecting procurement performance in humanitarian organizations. Data were collected through an online questionnaire distributed to 175 respondents from the Indonesian Red Cross (PMI) in Jakarta. The variables include information integration, internal procurement control, procurement standardization, and procurement performance. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4 to test both direct and mediating relationships among the constructs.
Findings and Discussion: The results reveal that information integration has a significant positive effect on procurement performance, internal procurement control, and procurement standardization. Procurement standardization also significantly improves procurement performance, while internal control shows no direct significant impact. Moreover, internal control and standardization jointly mediate the relationship between information integration and procurement performance. These findings highlight the crucial role of information sharing, control mechanisms, and standard procedures in enhancing efficiency, transparency, and effectiveness within humanitarian procurement systems.
Implications: The findings suggest that humanitarian organizations should strengthen information integration and establish robust internal control and standardized procurement procedures to improve efficiency, transparency, and overall procurement performance.
Keywords
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References
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- Dubey, R., Bryde, D. J., Foropon, C., Graham, G., Giannakis, M., & Bhatt Mishra, D. (2022). Agility in humanitarian supply chain: An organizational information processing perspective and relational view. Annals of Operations Research, 319(1), 559–579. https://doi.org/10.1007/s10479-020-03824-0
- Fornell, C., & Larcker, D. F. (1981).
- Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39–50.
- DOI: 10.1177/002224378101800104
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- Kov’acs, G., & Falagara Sigala, I. (2021). Lessons learned from humanitarian logistics to manage supply chain disruptions. Journal of Supply Chain Management, 57(1), 41–49. https://doi.org/10.1111/jscm.12253
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- Patra, S., & Jha, R. (2025). Prepositioning of emergency supplies and channel coordination in humanitarian supply chains. International Journal of Production Economics, 250, 107123. https://doi.org/10.1016/j.ijpe.2025.107123
- Patil, A., Shardeo, V., & Madaan, J. (2021). Modelling performance measurement barriers of humanitarian supply chain. International Journal of Productivity and Performance Management, 70(8), 1972–2000. DOI: 10.1108/IJPPM-01-2020-0031.
- Shittu, E., Parker, G., & Mock, N. (2018). Improving communication resilience for effective disaster relief operations. Environment Systems and Decisions, 38(3), 379–397. DOI: 10.1007/s10669-018-9694-5.
- Vafaei-Zadeh, A., Ramayah, T., Hanifah, H., Kurnia, S., & Mahmud, I. (2020). Supply chain information integration and its impact on the operational performance of manufacturing firms in Malaysia. Information & Management, 57(8), 103386. DOI: 10.1016/j.im.2020.103386.
- Wahyuningsih, S., & Ikhsan. (2021). Pengaruh Kompetensi SDM, Pengelolaan Informasi dan Prosedur Pengadaan terhadap Kinerja Pengadaan Barang dan Jasa. Jurnal Ilmiah XYZ, 10(2), 252–270.
- Wahyuningsih, S. (2015). Sustainable Supply Chain Management and the Impact on Sustainable Performance. Fakultas Ekonomi dan Bisnis Universitas Trisakti.
References
Abolbashari, M. H., Chang, E., Hussain, O. K., & Saberi, M. (2018). Smart Buyer: A Bayesian Network modelling approach for measuring and improving procurement performance in organisations. Knowledge-Based Systems, 142, 127–148. https://doi.org/10.1016/j.knosys.2017.11.032
Adusei, C., & Awunyo-Vitor, D. (2015). Implementation challenges of the public procurement act by selected metropolitan, municipal and district assemblies in the Ashanti Region, Ghana. IBusiness, 7(1), 39–50. https://doi.org/10.4236/ib.2015.71005
Adda, G. (2024). Examining the relationship between procurement strategies and organizational performance of Ghanaian firms. Economics, Management and Sustainability, 9(2), 20–28. https://doi.org/10.14254/jems.2024.9-2.2
Akbar, E., & Widowati, D. (2022). Pengaruh Integrasi Informasi Dan Pengambilan Keputusan Kolaboratif Terhadap Kinerja Layanan Logistik Pada Pt. Wahana Logistik. Jurnal Ekonomi Trisakti, 2(2), 2019–2030. https://doi.org/10.25105/jet.v2i2.14548
Celestin, M. (2021). The impact of digital procurement on transparency, efficiency, and fraud prevention in public contracting: A quantitative analysis. Brainae Journal of Business, Sciences and Technology, 5(10), 906–917. https://doi.org/10.5281/zenodo.15057023
Chari, F., Ngcamu, B.S., & Novukela, C. (2020). Supply chain risks in humanitarian relief operations: A case of Cyclone Idai relief efforts in Zimbabwe. Journal of Humanitarian Logistics and Supply Chain Management, 11(1), 29–45. DOI: 10.1108/JHLSCM-12-2019-0080
Dubey, R., Bryde, D. J., Foropon, C., Graham, G., Giannakis, M., & Bhatt Mishra, D. (2022). Agility in humanitarian supply chain: An organizational information processing perspective and relational view. Annals of Operations Research, 319(1), 559–579. https://doi.org/10.1007/s10479-020-03824-0
Fornell, C., & Larcker, D. F. (1981).
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39–50.
DOI: 10.1177/002224378101800104
Hair, J. F., Hult, G. T. M., Ringle, C., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2nd ed.). Sage Publications.
Hochstetter, J., Vásquez, F., Diéguez, M., Bustamante, A., & Arango-López, J. (2023). Transparency and E-Government in electronic public procurement as sustainable development. Sustainability, 15(5), 4672. https://doi.org/10.3390/su15054672
Hong, Z., Lee, C. K. M., & Zhang, L. (2018). Procurement risk management under uncertainty: A review. Industrial Management & Data Systems, 118(7), 1547–1574. https://doi.org/10.1108/IMDS-10-2017-0469
Ketokivi, M., & Mahoney, J. T. (2020). Transaction Cost Economics as a theory of supply chain efficiency. Production and Operations Management, 29(4), 1011–1031. https://doi.org/10.1111/poms.13148
Kov’acs, G., & Falagara Sigala, I. (2021). Lessons learned from humanitarian logistics to manage supply chain disruptions. Journal of Supply Chain Management, 57(1), 41–49. https://doi.org/10.1111/jscm.12253
Liu, Y., Tian, J., & Yu, N. (2025). Prepositioning of emergency supplies and channel coordination: Considering a loss-averse supplier and government penalty. International Journal of Production Economics, 281, 109502. https://doi.org/10.1016/j.ijpe.2025.109502
Maghsoudi, A., & Pazirandeh, A. (2016). Visibility, resource sharing and performance in supply chain relationships: Insights from humanitarian practitioners. Supply Chain Management: An International Journal, 21(1), 125–139. https://doi.org/10.1108/SCM-03-2015-0102
Moshtari, M., Altay, N., Heikkilä, J., & Gonçalves, P. (2021). Procurement in humanitarian organizations: Body of knowledge and practitioner’s challenges. International Journal of Production Economics, 233, 108017. https://doi.org/10.1016/j.ijpe.2020.108017
Muhwezi, M., Mutebi, H., Mayanja, S. S., Tukamuhabwa, B. R., Namagembe, S., & Kalema, R. (2023). Information integration, procurement internal controls, material and purchasing procedure standardization and procurement performance in humanitarian organizations. Journal of Humanitarian Logistics and Supply Chain Management, 13(4), 410–432. https://doi.org/10.1108/JHLSCM-11-2021-0115
Najjar, M.S., Dahabiyeh, L., & Nawayseh, M. (2019). Share if you care: the impact of information sharing and information quality on humanitarian supply chain performance – a social capital perspective. Information Development, 35(3), 467–481. DOI: 10.1177/0266666918755427.
Patra, S., & Jha, R. (2025). Prepositioning of emergency supplies and channel coordination in humanitarian supply chains. International Journal of Production Economics, 250, 107123. https://doi.org/10.1016/j.ijpe.2025.107123
Patil, A., Shardeo, V., & Madaan, J. (2021). Modelling performance measurement barriers of humanitarian supply chain. International Journal of Productivity and Performance Management, 70(8), 1972–2000. DOI: 10.1108/IJPPM-01-2020-0031.
Shittu, E., Parker, G., & Mock, N. (2018). Improving communication resilience for effective disaster relief operations. Environment Systems and Decisions, 38(3), 379–397. DOI: 10.1007/s10669-018-9694-5.
Vafaei-Zadeh, A., Ramayah, T., Hanifah, H., Kurnia, S., & Mahmud, I. (2020). Supply chain information integration and its impact on the operational performance of manufacturing firms in Malaysia. Information & Management, 57(8), 103386. DOI: 10.1016/j.im.2020.103386.
Wahyuningsih, S., & Ikhsan. (2021). Pengaruh Kompetensi SDM, Pengelolaan Informasi dan Prosedur Pengadaan terhadap Kinerja Pengadaan Barang dan Jasa. Jurnal Ilmiah XYZ, 10(2), 252–270.
Wahyuningsih, S. (2015). Sustainable Supply Chain Management and the Impact on Sustainable Performance. Fakultas Ekonomi dan Bisnis Universitas Trisakti.