Main Article Content
Abstract
The purpose of this study was to determine and analyze the variables of electronic administration policy and the application of artificial intelligence to bureaucratic transformation in the Government environment through the variable of work effectiveness as a mediator variable...The subject of this study is the number of ASNs working in 37 Provinces in Indonesia, where the variables in this study are endogenous variables, namely the variables of electronic administration policy and the application of artificial intelligence, while the exogenous variable is bureaucratic transformation in the Government environment, and the mediator variable is the work effectiveness variable, where the data analysis used uses SEM analysis using SMART PLS 3.0 software.The research method used is to use a quantitative descriptive approach by using data analysis with the structural equation model (SEM) method, where the results of data processing with the SEM method are carried out with the PLS application. From the results of this study, the conclusion is that partially the variables of electronic administration policy and the use of artificial intelligence have an effect on bureaucratic transformation within the Provincial Government throughout Indonesia and also affect work effectiveness within the Provincial Government throughout Indonesia. Work effectiveness variables within the Provincial Government throughout Indonesia affect bureaucratic transformation within the Provincial Government throughout Indonesia. Simultaneously, the variables of electronic administration policy and the use of artificial intelligence affect bureaucratic transformation in the Provincial Government throughout Indonesia through work effectiveness in the Provincial Government throughout Indonesia. With the process of organizational digital technology transformation in MSMEs, it can increase the agility of the organization to be adaptive and able to change itself, as well as change the mindset of the owners of these MSMEs so that later they have a vision and mission that makes businesses on a medium and large scale, where MSMEs must be able to improve their quality and capacity so that MSMEs in Medan City can be known not only throughout the archipelago, but can also be known throughout foreign countries.
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References
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- Chang, I. Chun Catherine, Jou, Sue Ching and Chung, M. K. (2020). Provincializing smart urbanism in Taipei: The smart city as a strategy for urban regime transition. Journal Urban Studies, 1-22. https://doi.org/10.1177/0042098020947908
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- Fusi, Federica and Feeney, M. K. (2017). Electronic monitoring in public organizations: evidence from US local governments. Journal Public Management Review, 1-24. https://doi.org/10.1080/14719037.2017.1400584
- Gong, Yiwei, Yang, Jun and Shi, X. (2020). Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture. Journal Government Information Quarterly, 37, 101487. https://doi.org/10.1016/j.giq.2020.101487
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- Mills, David, et al. (2022). Evidence-based public policy decision-making in smart cities: Does extant theory support the achievement of city sustainability objectives? Journal Sustainability, 14(3), 1-23. https://doi.org/10.3390/su14010003
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- Park, Sora and Humphry, J. (2019). Exclusion by design: intersections of social, digital and data exclusion. Journal Information Communication and Society, 22(7), 934-953. https://doi.org/10.1080/1369118X.2019.1606266
- Pencheva, Irina, Esteve, Marc and Mikhaylov, S. J. (2018). Big Data and AI - A transformational shift for government: So, what next for research? Journal of Public Policy and Administration, 1-21. https://doi.org/10.1177/0952076718780537
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- Radu, L. D. (2020). Disruptive technologies in smart cities: A survey on current trends and challenges. Journal Smart Cities, 3, 1022-1038. https://doi.org/10.3390/smartcities3030051
- Rosa, A. T. R. (2019). The Role Of Government Apparatus (Devotion) On Development Of Bureaucracy In Public Policy Perspectives In The Industrial Revolution 4.0 Era. SCIENTIFIC JOURNAL OF WAHANA BHAKTI PRAJA, 9(1), 17-30.
- Sharma, Gagan Deep, et al. (2019). Artificial Intelligence and Effective Governance: A Review, Critique and Research Agenda. Journal Sustainable Futures, 1-15.
- Shava, Elvin and Doorgapersad, S.-V. (2022). Elvin Shava Journal.pdfFostering Digital Innovations to Accelerate Service Delivery in South African Local Government. International Journal of Research and Social Science, 11(2), 83-91.
- Sobrino-García, I. (2021). Artificial intelligence risks and challenges in the Spanish public administration: An exploratory analysis through expert judgements. Journal Administrative Sciences, 11(102), 1-21. https://doi.org/10.3390/admsci11030102
- Soe, R. M., & Drechsler, W. (2018). Agile local governments: Experimentation before implementation. Journal Government Information Quarterly, 35, 1-13. https://doi.org/10.1016/j.giq.2017.11.010
- Tan, Si Ying and Taeihagh, A. (2020). Smart city governance in developing countries: A systematic literature review. Journal Sustainability, 12(899), 1-29. https://doi.org/10.3390/su12030899
- Tang, Tian and Ho, A. T. K. (2019). A path-dependence perspective on the adoption of the Internet of Things: Evidence from early adopters of smart and connected sensors in the United States. JournalcGovernment Information Quarterly, 36(2), 1-12. https://doi.org/10.1016/j.giq.2018.09.010
- Ullah, Fahim, et al. (2021). Risk management in sustainable smart cities governance: A TOE framework. Journal of Technological Forecasting and Social Change, 167, 120743. https://doi.org/10.1016/j.techfore.2021.120743
- Valle-Cruz, D., Criado, J. I., Sandoval-Almazán, R., & Ruvalcaba-Gomez, E. A. (2020). Assessing the public policy-cycle framework in the age of artificial intelligence: From agenda-setting to policy evaluation. Journal Government Information Quarterly, 37, 101509. https://doi.org/10.1016/j.giq.2020.101509
- van den Homberg, Marc J.C., Gevaert, Caroline M. and Georgiadou, Y. (2020). The changing face of accountability in humanitarianism: Using artificial intelligence for anticipatory action. Journal Politics and Governance, 8(4), 456-467. https://doi.org/10.17645/pag.v8i4.3158
- Vogl, Thomas M., et al. (2020). Smart Technology and the Emergence of Algorithmic Bureaucracy: Artificial Intelligence in UK Local Authorities. Journal Public Administration Review, 80(6), 946-961. https://doi.org/10.1111/puar.13286
- Wirtz, Bernd W., Weyerer, Jan C. and Sturm, B. J. (2020). The Dark Sides of Artificial Intelligence: An Integrated AI Governance Framework for Public Administration. International Journal of Public Administration, 43, 1-12. https://doi.org/10.1080/01900692.2020.1749851
- Yigitcanlar, Tan, et al. (2021). Responsible urban innovation with local government artificial intelligence (Ai): A conceptual framework and research agenda. Journal of Open Innovation: Technology, Markets, and Complexity, 7(71), 1-16. https://doi.org/10.3390/joitmc7010071
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References
Allam, Zaheer and Dhunny, Z. A. (2019). On big data, artificial intelligence and smart cities. Journal Cities, 89, 80-91. https://doi.org/10.1016/j.cities.2019.01.032
Androniceanu, Armenia and Georgescu, I. (2021). E-Government in European Countries, a Comparative Approach Using the Principal Components Analysis. NISPAcee Journal of Public Administration and Policy, XIV(2), 65-86. https://doi.org/10.2478/nispa-2021-0015
Aoki, N. (2020). An experimental study of public trust in AI chatbots in the public sector. Journal Government Information Quarterly, 37, 101490. https://doi.org/10.1016/j.giq.2020.101490
Arenal, Alberto, et al. (2020). Innovation ecosystems theory revisited: The case of artificial intelligence in China. Telecommunications Policy, 44, 1-27. https://doi.org/10.1016/j.telpol.2020.101960
Bolívar, M. P. R. (2017). Governance Models for the Delivery of Public Services Through the Web 2.0 Technologies: A Political View in Large Spanish Municipalities. Journal Social Science Computer Review, 35, 1-23. https://doi.org/10.1177/0894439315609919
Bullock, J. B. (2019). Artificial Intelligence, Discretion, and Bureaucracy. Journal American Review of Public Administration, 1-11. https://doi.org/10.1177/0275074019856123
Cahyarini, Benedicta Retna and Samsara, L. (2021). The Challengers of Digital Competency Implementation Towards World-Class Bureaucracy. Journal of Borneo Administrator, 17(2), 259-274.
Chang, I. Chun Catherine, Jou, Sue Ching and Chung, M. K. (2020). Provincializing smart urbanism in Taipei: The smart city as a strategy for urban regime transition. Journal Urban Studies, 1-22. https://doi.org/10.1177/0042098020947908
Chatfield, Akemi Takeoka, and Reddick, C. G. (2019). A framework for Internet of Things-enabled smart government: A case of IoT cybersecurity policies and use cases in the U.S. federal government. Journal of Government Information Quarterly, 36, 1-12. https://doi.org/10.1016/j.giq.2018.09.007
D'Amico, Gaspare, et al. (2020). Understanding Sensor Cities: Insights from Technology Giant Company Driven Smart Urbanism Practices. Journal Sensors, 20(4391), 1-24.
ElMassah, Suzanna and Mohieldin, M. (2020). Digital transformation and localizing the Sustainable Development Goals (SDGs). Journal of Ecological Economics, 169, 106490. https://doi.org/10.1016/j.ecolecon.2019.106490
Fatima, Samar, Desouza, Kevin C. and Dawson, G. S. (2020). National Strategic Artificial Intelligence Plans: A Multi-Dimensional Analysis. Journal of Economics Analysis and Policy, 1-48. https://doi.org/10.1016/j.econlet.2020.109231
Fusi, Federica and Feeney, M. K. (2017). Electronic monitoring in public organizations: evidence from US local governments. Journal Public Management Review, 1-24. https://doi.org/10.1080/14719037.2017.1400584
Gong, Yiwei, Yang, Jun and Shi, X. (2020). Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture. Journal Government Information Quarterly, 37, 101487. https://doi.org/10.1016/j.giq.2020.101487
Gorelova, Irina, et al. (2021). Antecedents and consequences of digital entrepreneurial ecosystems in the interaction process with smart city development. Journal Administrative Sciences, 11(94), 1-14. https://doi.org/10.3390/ADMSCI11030094
Gupta, Anushri, Panagiotopoulos, Panos and Bowen, F. (2020). An orchestration approach to smart city data ecosystems. Journal of Technological Forecasting and Social Change, 153, 119929. https://doi.org/10.1016/j.techfore.2020.119929
Hair, Joe F., Howard, M. C. and, & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109, 101-110. https://doi.org/10.1016/j.jbusres.2019.11.069
Kornberger, Martin, et al. (2017). When Bureaucracy Meets the Crowd: Studying "Open Government" in the Vienna City Administration. Journal Organization Studies, 38(2), 179-200. https://doi.org/10.1177/0170840616655496
Kundu, Debasish and Kundu, D. (2019). Blockchain and Trust in a Smart City. Journal Environment and Urbanization ASIA, 10, 1-13. https://doi.org/10.1177/0975425319832392
Kuziemski, Maciej and Misuraca, G. (2020). AI governance in the public sector: Three tales from the frontiers of automated decision-making in democratic settings. Journal Telecommunications Policy, 44, 1-13. https://doi.org/10.1016/j.telpol.2020.101976
Lee, DonHee and Yoon, S. N. (2021). Application of Artificial Intelligence-Based Technologies in the Healthcare Industry: Opportunities and Challenges. International Journal of Environmental Research and Public Heath, 18(271), 1-18. https://doi.org/10.1109/IIHC55949.2022.10059767
Malodia, Suresh, et al. (2021). Future of e-Government: An integrated conceptual framework. Journal of Technological Forecasting and Social Change, 173, 121102. https://doi.org/10.1016/j.techfore.2021.121102
Mikhaylov, Slava Jankin, Esteve, Marc and Campion, A. (2018). Artificial intelligence for the public sector: Opportunities and challenges of cross-sector collaboration. Philosophical Transactions of the Royal Society, 376, 1-21. https://doi.org/10.1098/rsta.2017.0357
Mills, David, et al. (2022). Evidence-based public policy decision-making in smart cities: Does extant theory support the achievement of city sustainability objectives? Journal Sustainability, 14(3), 1-23. https://doi.org/10.3390/su14010003
Ortega-Fernández, A., Martín-Rojas, R., & García-Morales, V. J. (2020). Artificial intelligence in the urban environment: Smart cities as models for developing innovation and sustainability. Journal Sustainability, 12(7860), 1-26. https://doi.org/10.3390/SU12197860
Park, Sora and Humphry, J. (2019). Exclusion by design: intersections of social, digital and data exclusion. Journal Information Communication and Society, 22(7), 934-953. https://doi.org/10.1080/1369118X.2019.1606266
Pencheva, Irina, Esteve, Marc and Mikhaylov, S. J. (2018). Big Data and AI - A transformational shift for government: So, what next for research? Journal of Public Policy and Administration, 1-21. https://doi.org/10.1177/0952076718780537
Pereira, Gabriela Viale, et al. (2020). South american expert roundtable: Increasing adaptive governance capacity for coping with unintended side eects of digital transformation. Journal Sustainability, 12(718), 1-47. https://doi.org/10.3390/su12020718
Radu, L. D. (2020). Disruptive technologies in smart cities: A survey on current trends and challenges. Journal Smart Cities, 3, 1022-1038. https://doi.org/10.3390/smartcities3030051
Rosa, A. T. R. (2019). The Role Of Government Apparatus (Devotion) On Development Of Bureaucracy In Public Policy Perspectives In The Industrial Revolution 4.0 Era. SCIENTIFIC JOURNAL OF WAHANA BHAKTI PRAJA, 9(1), 17-30.
Sharma, Gagan Deep, et al. (2019). Artificial Intelligence and Effective Governance: A Review, Critique and Research Agenda. Journal Sustainable Futures, 1-15.
Shava, Elvin and Doorgapersad, S.-V. (2022). Elvin Shava Journal.pdfFostering Digital Innovations to Accelerate Service Delivery in South African Local Government. International Journal of Research and Social Science, 11(2), 83-91.
Sobrino-García, I. (2021). Artificial intelligence risks and challenges in the Spanish public administration: An exploratory analysis through expert judgements. Journal Administrative Sciences, 11(102), 1-21. https://doi.org/10.3390/admsci11030102
Soe, R. M., & Drechsler, W. (2018). Agile local governments: Experimentation before implementation. Journal Government Information Quarterly, 35, 1-13. https://doi.org/10.1016/j.giq.2017.11.010
Tan, Si Ying and Taeihagh, A. (2020). Smart city governance in developing countries: A systematic literature review. Journal Sustainability, 12(899), 1-29. https://doi.org/10.3390/su12030899
Tang, Tian and Ho, A. T. K. (2019). A path-dependence perspective on the adoption of the Internet of Things: Evidence from early adopters of smart and connected sensors in the United States. JournalcGovernment Information Quarterly, 36(2), 1-12. https://doi.org/10.1016/j.giq.2018.09.010
Ullah, Fahim, et al. (2021). Risk management in sustainable smart cities governance: A TOE framework. Journal of Technological Forecasting and Social Change, 167, 120743. https://doi.org/10.1016/j.techfore.2021.120743
Valle-Cruz, D., Criado, J. I., Sandoval-Almazán, R., & Ruvalcaba-Gomez, E. A. (2020). Assessing the public policy-cycle framework in the age of artificial intelligence: From agenda-setting to policy evaluation. Journal Government Information Quarterly, 37, 101509. https://doi.org/10.1016/j.giq.2020.101509
van den Homberg, Marc J.C., Gevaert, Caroline M. and Georgiadou, Y. (2020). The changing face of accountability in humanitarianism: Using artificial intelligence for anticipatory action. Journal Politics and Governance, 8(4), 456-467. https://doi.org/10.17645/pag.v8i4.3158
Vogl, Thomas M., et al. (2020). Smart Technology and the Emergence of Algorithmic Bureaucracy: Artificial Intelligence in UK Local Authorities. Journal Public Administration Review, 80(6), 946-961. https://doi.org/10.1111/puar.13286
Wirtz, Bernd W., Weyerer, Jan C. and Sturm, B. J. (2020). The Dark Sides of Artificial Intelligence: An Integrated AI Governance Framework for Public Administration. International Journal of Public Administration, 43, 1-12. https://doi.org/10.1080/01900692.2020.1749851
Yigitcanlar, Tan, et al. (2021). Responsible urban innovation with local government artificial intelligence (Ai): A conceptual framework and research agenda. Journal of Open Innovation: Technology, Markets, and Complexity, 7(71), 1-16. https://doi.org/10.3390/joitmc7010071
Zuiderwijk, Anneke, Chen, Yu Che and Salem, F. (2021). Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda. Journal Government Information Quarterly, 38, 1-19. https://doi.org/10.1016/j.giq.2021.101577