Jurnal Economic Resource https://jurnal.feb-umi.id/index.php/JER en-US managing.editor.jer@gmail.com (Muh Reza Ramdhani) managing.editor.jer@gmail.com (Muslim) Mon, 13 Oct 2025 16:00:37 +0700 OJS 3.3.0.10 http://blogs.law.harvard.edu/tech/rss 60 The Influence of Organizational Culture and Compensation on Employee Job Satisfaction at PT. Swabina Gatra Outsourcing Division https://jurnal.feb-umi.id/index.php/JER/article/view/1993 <p>This study aims to analyze the impact of organizational culture and compensation on job satisfaction of outsourcing employees. Data were collected through a survey of 98 employees. From this population, the sample taken for this study was 79 employees according to the Slovin Formula Calculation. The sampling technique used is the sampling technique with the Slovin Formula, namely n = N / (1 + Ne ^ 2) the result of the calculation of population members. Organizational Culture (X1) has a positive and significant effect on Job Satisfaction (Y). This proves that efforts to build and maintain a strong, supportive, and aligned organizational culture with employee values are important factors that can directly increase job satisfaction at PT. Swabina Gatra. Compensation (X2) has a positive and significant effect on Job Satisfaction (Y). These findings confirm that employee perceptions of the fairness and appropriateness of the compensation system, including salary, benefits, and especially expected incentives, are crucial drivers of job satisfaction. This confirms that the synergistic combination of a positive work environment and a fair reward system is a dominant factor in creating job satisfaction in the PT. Swabina Gatra environment.</p> Friska Diva Lisandi, Heru Baskoro Copyright (c) 2025 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0/ https://jurnal.feb-umi.id/index.php/JER/article/view/1993 Tue, 25 Nov 2025 00:00:00 +0700 Karakteristik Tenaga Kerja Menghadapi Resesi Ekonomi https://jurnal.feb-umi.id/index.php/JER/article/view/1961 <p>Tujuan penelitian ini adalah untuk menguji perubahan perilaku ekonomi sebagai salah satu faktor pertumbuhan ekonomi pada proses pemulihan ekonomi nasional pada tahun 2020-2021. Metode pengujian menggunakan perbandingan hasil uji regresi antar tahun yang sudah memenuhi uji asumsi klasik. Data menggunakan SAKERNAS 2020 dan 2021. Variabel dependen adalah penghasilan uang, variabel independen antara lain penggunaan teknologi, keterampilan, jumlah anggota rumah tangga, jenis kelamin, pendidikan, dan jumlah jam kerja. Hasil pengujian menunjukkan perubahan pengaruh dan signifikansi antar tahun 2020 dan 2021. Diperoleh kesimpulan terjadi perubahan perilaku ekonomi secara signifikan dalam mendukung pemulihan ekonomi nasional(peningkatan penghasilan) dan <em>structural model change</em> terbukti pada periode pandemi.</p> Megy Tetra Fauzan Arnold, Yulia Anas Copyright (c) 2025 Jurnal Economic Resource https://jurnal.feb-umi.id/index.php/JER/article/view/1961 Sat, 01 Nov 2025 00:00:00 +0700 Factors Affecting Bank Stability in Indonesia https://jurnal.feb-umi.id/index.php/JER/article/view/1923 <p>This research aims to analyze the factors affecting bank stability in Indonesia. The data used in this research is secondary data on the banking sector sourced from the financial reports of companies listed on the Indonesia Stock Exchange (IDX) during the period 2019-2023. The research sample was selected using the purposive sampling method, resulting in 35 companies that are suitable for the research. The data analysis used for hypothesis testing is panel data regression analysis using the Eviews 9 program. The results of the study show that bank size and the economic cycle affect bank stability. This indicates that the larger the bank size, the more stable the bank can be in obtaining income. For the economic cycle variable, if GDP growth contributes to bank stability, it indicates management’s ability to manage risk effectively. Strict supervision and effective risk management are key to the stability of the banking system. Various factors, both internal and external, such as risk management and business strategy, significantly influence bank stability. And external (like economic cycles and government policies). By effectively managing assets and adapting to economic conditions, banks can enhance their stability and contribute to the overall stability of the financial system.</p> Sita Aisha Gemala, Susy Muchtar Copyright (c) 2026 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1923 Wed, 15 Oct 2025 00:00:00 +0700 Pengaruh Hedonic Shopping Motivation, Shopping Lifestyle dan Tagline “Free shipping” Terhadap Impulsive Buying Pada Marketplace Shopee https://jurnal.feb-umi.id/index.php/JER/article/view/1916 <p>Penelitian ini dilakukan untuk menentukan pengaruh motivasi berbelanja hedonik, gaya hidup berbelanja, dan tagline “Pengiriman Gratis” terhadap pembelian impulsif di pasar daring Shopee (mahasiswa Program Studi Pendidikan Informatika, Universitas Muhammadiyah Mamuju). Penelitian ini menggunakan metode kuantitatif dengan teknik sampling non-probabilitas untuk melibatkan 91 responden, yang dihitung menggunakan rumus Slovin. Pengumpulan data dilakukan melalui observasi, wawancara, dan penyebaran kuesioner. Kualitas instrumen penelitian diuji menggunakan uji validitas dan reliabilitas. Data dianalisis menggunakan regresi linier berganda dengan uji parsial (t-test), uji simultan (F-test), dan analisis koefisien determinasi (R²). Hasil menunjukkan bahwa Motivasi Belanja Hedonis memiliki pengaruh parsial yang signifikan terhadap Pembelian Impulsif. Gaya Belanja memiliki efek parsial yang signifikan terhadap Pembelian Impulsif. Tagline “Pengiriman Gratis” memiliki efek parsial yang signifikan terhadap Pembelian Impulsif. Demikian pula, Motivasi Belanja Hedonik, Gaya Belanja, dan tagline “Pengiriman Gratis” secara kolektif memiliki efek signifikan terhadap Pembelian Impulsif, berkontribusi sebesar 61,9%, sementara variabel lain di luar model penelitian ini mempengaruhi sisa 38,1%. Temuan ini mengonfirmasi dan membuktikan bahwa Motivasi Belanja Hedonis, Gaya Hidup Belanja, dan tagline “Pengiriman Gratis” merupakan faktor penting dalam membentuk Pembelian Impulsif di Pasar Shopee di kalangan mahasiswa KIP Universitas Muhammadiyah Mamuju.</p> Dedi Kurniawan Syarif, Muh. Tahir, Muh. Rezky Naim, Suharlina Suharlina Copyright (c) 2026 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1916 Wed, 15 Oct 2025 00:00:00 +0700 Pengaruh Brand Engagement dan Brand Experience Terhadap Brand Loyalty Pada Konsumen Generasi Z Pengguna Viva Cosmetics di Irma Beauty Shop https://jurnal.feb-umi.id/index.php/JER/article/view/1918 <p><em>Penelitian ini bertujuan untuk menentukan pengaruh keterlibatan merek dan pengalaman merek terhadap loyalitas merek di kalangan konsumen Generasi Z yang menggunakan produk Viva Cosmetics di Irma Beauty Shop. Penelitian ini dilakukan di kalangan konsumen Irma Beauty Shop, menggunakan data kuantitatif dan kualitatif, dengan populasi konsumen Generasi Z yang menggunakan produk Viva Cosmetics, dan sampel sebanyak 96 responden yang dipilih menggunakan teknik sampling purposif. Teknik pengumpulan data meliputi observasi, wawancara, dan kuesioner. Analisis data dilakukan menggunakan analisis regresi linier berganda, koefisien determinasi, uji t parsial, dan uji t simultan untuk menganalisis pengaruh variabel. Penelitian ini bertujuan untuk memberikan wawasan mendalam tentang interaksi antara keterlibatan merek, pengalaman merek, dan loyalitas merek. Hasil menunjukkan bahwa keterlibatan merek secara signifikan mempengaruhi loyalitas merek di kalangan konsumen Generasi Z yang menggunakan Viva Cosmetics di Irma Beauty Shop. Kedua hasil tersebut menunjukkan bahwa pengalaman merek secara signifikan mempengaruhi loyalitas merek di kalangan konsumen Generasi Z yang menggunakan Viva Cosmetics di Irma Beauty Shop. Selain itu, hasil dari ketiga studi tersebut menunjukkan bahwa keterlibatan merek dan pengalaman merek secara bersamaan memiliki pengaruh yang signifikan terhadap loyalitas merek di kalangan konsumen Generasi Z yang menggunakan Viva Cosmetics di Irma Beauty Shop.</em></p> Zahrayunita Zahrayunita, Junaeda Junaeda, Retno Ayu Puspita S Copyright (c) 2026 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1918 Thu, 16 Oct 2025 00:00:00 +0700 Pengaruh Workload dan Organizational Justice Terhadap Perilaku Quiet Quitting Karyawan Pada Klinik Hayyat Medical and Wellness Center Mamuju https://jurnal.feb-umi.id/index.php/JER/article/view/1931 <p>Penelitian ini bertujuan untuk menganalisis pengaruh beban kerja dan keadilan organisasi terhadap perilaku quiet quitting karyawan di Hayyat Medical and Wellness Center, Mamuju. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik sampling total, melibatkan 35 karyawan sebagai responden. Data dikumpulkan melalui kuesioner, observasi, wawancara, dan dokumentasi, serta dianalisis menggunakan regresi linier berganda, uji t, uji F, dan koefisien determinasi (R²). Hasil menunjukkan bahwa beban kerja secara signifikan mempengaruhi perilaku quiet quitting, artinya semakin tinggi beban kerja yang dirasakan, semakin besar kemungkinan karyawan melakukan perilaku tersebut. Keadilan organisasi juga secara signifikan mempengaruhi perilaku quiet quitting, karena ekspektasi karyawan yang lebih tinggi terhadap keadilan organisasi meningkatkan kecenderungan untuk menunjukkan perilaku tersebut. Secara bersamaan, beban kerja dan keadilan organisasi secara signifikan mempengaruhi perilaku quiet quitting, dengan kontribusi gabungan keduanya sebesar 24,6%. Hal ini menunjukkan bahwa 75,4% varians dijelaskan oleh faktor lain di luar model studi ini. Berdasarkan temuan ini, disarankan agar manajemen fokus pada keseimbangan beban kerja dan meningkatkan komunikasi serta transparansi kebijakan untuk menciptakan lingkungan kerja yang adil, sehat, dan produktif.</p> Aprilia Selfani, Nur Wahyunianti Dahri, Muhammad Rivai Copyright (c) 2025 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1931 Sun, 19 Oct 2025 00:00:00 +0700 Carbon Emission Disclosure: Environmental Performance, Firm Value, dan Company Size https://jurnal.feb-umi.id/index.php/JER/article/view/1937 <p>Penelitian ini bertujuan untuk menganalisis pengaruh e<em>nvironmental performance</em>, <em>firm value,</em> dan <em>company size</em> terhadap c<em>arbon emission disclosure</em> pada perusahaan non keuangan yang terdaftar di Bursa Efek Indonesia (BEI) periode 2021–2023. Teknik pengambilan sampel dalam penelitian ini adalah <em>purposive sampling</em> dengan total 56 perusahaan dan 168 data observasi. Jenis penelitian ini merupakan penelitian kuantitatif dengan menggunakan data sekunder berupa laporan tahunan dan keberlanjutan. Metode analisis data yang digunakan adalah regresi linier berganda. Hasil penelitian memberikan bukti empiris bahwa e<em>nvironmental performance</em> dan <em>company size</em> berpengaruh positif terhadap c<em>arbon emission disclosure</em>, sedangkan <em>firm value</em> tidak berpengaruh terhadap <em>carbon emission disclosure.</em></p> Ilham Afdilah, Triyono Copyright (c) 2025 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1937 Wed, 22 Oct 2025 00:00:00 +0700 Kredibilitas Influencer, Kualitas Konten TikTok, dan Brand Image sebagai Determinan Minat Beli UMKM Kuliner di Makassar https://jurnal.feb-umi.id/index.php/JER/article/view/1962 <p>Penelitian ini mengkaji pengaruh kredibilitas influencer, kualitas konten TikTok, dan brand image terhadap minat beli konsumen UMKM kuliner di Makassar. Penelitian ini bertujuan untuk mengidentifikasi pengaruh setiap variabel secara parsial dan simultan, serta menentukan variabel mana yang paling dominan memengaruhi minat beli. Dengan survei kuesioner pada 100 pengguna aktif TikTok yang pernah membeli makanan atau minuman berdasarkan rekomendasi influencer, penelitian menggunakan pendekatan kuantitatif dan analisis regresi linier berganda. Hasil menunjukkan kualitas konten TikTok dan brand image berpengaruh positif dan signifikan, sedangkan kredibilitas influencer tidak berpengaruh dan tidak signifikan. Konten yang informatif, kreatif, interaktif, dan sesuai kebutuhan konsumen meningkatkan minat beli, sementara brand image yang positif mendorong konsumen mencari informasi, mencoba, membandingkan, dan membeli produk, menegaskan pentingnya strategi pemasaran digital untuk UMKM kuliner.</p> Dian Utami, Fitriany Fitriany, Reynilda Reynilda Copyright (c) 2026 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1962 Tue, 04 Nov 2025 00:00:00 +0700 Social Media Content Marketing and Purchase Intention: An Analysis of the Mediating Role of Tourists’ Emotional Engagement in MSME Products https://jurnal.feb-umi.id/index.php/JER/article/view/1970 <p>The purpose of this study is to analyze: (1) the direct effects of social media content marketing on emotional engagement, perceived informativeness, and purchase intention; (2) the direct effects of emotional engagement and perceived informativeness on purchase intention; and (3) the indirect effect of social media content marketing on purchase intention through the two mediating variables. This study employed a quantitative approach. Data were collected through questionnaires distributed to 200 domestic tourists purchasing MSME products in Tana Toraja and North Toraja. The sample was determined using purposive sampling based on specific criteria. Data analysis was conducted using Structural Equation Modeling (SEM) with AMOS software to examine the relationships among variables. The findings reveal that social media content marketing significantly enhances both emotional engagement and perceived informativeness but does not directly influence purchase intention. Conversely, emotional engagement positively and significantly affects purchase intention, whereas perceived informativeness shows no significant direct effect. The mediation analysis indicates that emotional engagement serves as a significant mediator in linking social media content marketing to tourists’ purchase intention, whereas perceived informativeness, although positive, fails to mediate.</p> Faisal Rizal Zaenal, Fitriani Latief Copyright (c) 2026 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1970 Tue, 04 Nov 2025 00:00:00 +0700 Analisis Kelayakan Usaha Limbah Garam (Bittern) Menjadi Pupuk Organik di Kabupaten Sampang https://jurnal.feb-umi.id/index.php/JER/article/view/1981 <p>Penelitian ini bertujuan untuk menganalisis kelayakan usaha pengolahan limbah garam <em>(bittern)</em> menjadi pupuk organik di Kabupaten Sampang ditinjau dari aspek biaya produksi, penerimaan dan pendapatan, serta indikator kelayakan finansial. Metode yang digunakan adalah metode kuantitatif deskriptif dengan pendekatan studi kelayakan bisnis. Data diperoleh melalui observasi, wawancara, dan dokumentasi, kemudian dianalisis menggunakan beberapa indikator, yaitu <em>Break Even Point</em> (BEP), <em>Payback Period</em> (PP), <em>Net Present Value</em> (NPV), <em>Internal Rate of Return</em> (IRR), dan <em>Revenue Cost Ratio</em> (R/C). Hasil penelitian menunjukkan bahwa total biaya produksi tahunan sebesar Rp. 295.610.046 dengan harga pokok produksi Rp. 1.343,68/kg di bulatkan menjadi Rp. 1.344/kg dan ditambah margin keuntungan sebesar 34%, sehingga memutuskan untuk di jual dengan harga Rp. 1.800/kg. Nilai tersebut masih lebih rendah dibandingkan harga pasar pupuk organik sejenis yang berkisar antara Rp. 2.000/kg hingga Rp. 2.500/kg. Hal ini menunjukkan bahwa pupuk organik berbasis limbah garam memiliki keunggulan kompetitif dari sisi efisiensi biaya dan daya saing harga, keuntungan yang diperoleh dari harga jual Rp. 1.800 per kilogramnya sebesar Rp. 484.. Pada kapasitas produksi 220 ton per tahun dengan harga jual Rp 1.800/kg, diperoleh keuntungan bersih Rp. 100.389.954 per tahun. Nilai BEP sebesar 56.874<strong> kg atau 56,87 ton per tahun,</strong> NPV sebesar Rp. 320.513.184, IRR sebesar 122%, PP selama 0,80 tahun, dan R/C ratio sebesar 1,33. Hasil tersebut menunjukkan bahwa usaha pengolahan limbah garam <em>(bittern)</em> menjadi pupuk organik granul <strong>layak dijalankan secara finansial dan berpotensi memberikan manfaat ekonomi, sosial, dan lingkungan yang berkelanjutan</strong> bagi masyarakat pesisir Kabupaten Sampang</p> Aisyah Aisyah, Prasetyo Nugroho, Aprilina Susandini, Widya Rizka Arfy Copyright (c) 2025 https://jurnal.feb-umi.id/index.php/JER/article/view/1981 Fri, 07 Nov 2025 00:00:00 +0700 Quiet Quitting: Fenomena Baru dan Implikasinya terhadap Keterlibatan Karyawan di Era Pascapandemi https://jurnal.feb-umi.id/index.php/JER/article/view/1982 <p>Penelitian ini bertujuan untuk menganalisis hubungan antara keterlibatan karyawan (employee engagement) dengan kecenderungan quiet quitting dalam konteks dunia kerja pascapandemi. Fenomena quiet quitting dipahami sebagai bentuk penarikan diri emosional karyawan yang tetap hadir secara fisik, namun hanya melakukan tugas minimum sesuai perannya tanpa kontribusi tambahan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Data diperoleh melalui penyebaran kuesioner berbasis skala Likert kepada 75 responden yang bekerja di sektor jasa. Analisis data dilakukan untuk mengidentifikasi hubungan antara dimensi employee engagement (vigor, dedication, absorption) dan kecenderungan quiet quitting. Hasil penelitian menunjukkan adanya hubungan negatif yang signifikan antara keterlibatan karyawan dan quiet quitting. Rendahnya tingkat vigor dan dedication terbukti meningkatkan kecenderungan karyawan untuk melakukan quiet quitting. Fenomena ini mengindikasikan bahwa disengagement terjadi ketika karyawan tidak memperoleh makna kerja, pengakuan, atau dukungan manajerial yang memadai. Penelitian ini menegaskan pentingnya strategi manajemen sumber daya manusia yang proaktif dalam memperkuat keterlibatan karyawan melalui kepemimpinan empatik, komunikasi dua arah, serta penciptaan budaya kerja yang suportif dan bermakna untuk mencegah quiet quitting.</p> Surianto Surianto Copyright (c) 2026 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1982 Sat, 08 Nov 2025 00:00:00 +0700 Analisis Dampak Produktivitas Sektoral Terhadap Kesejahteraan Masyarakat Di Bolaang Mongondow Raya Periode 2017-2023 https://jurnal.feb-umi.id/index.php/JER/article/view/1986 <p>This study aims to analyze the impact of sectoral productivity on community welfare in Bolaang Mongondow Raya during the period 2017–2023. Community welfare in this study is proxied by per capita expenditure. The independent variables used include primary, secondary, and tertiary sector productivity, while the human development index is used as a moderating variable. This study is quantitative in nature, using secondary data obtained from the Central Statistics Agency (BPS). The analysis was conducted using panel data regression with the Fixed Effect Model (FEM) approach. The results show that sectoral productivity has a varying effect on community welfare. Primary sector productivity has a positive and significant effect on community welfare, while secondary and tertiary sector productivity has a positive but insignificant effect. In addition, the Human Development Index (HDI) has not been proven to significantly moderate the relationship between sectoral productivity and community welfare, even though the direction of the effect is positive. This indicates that improvements in human resource quality have not been fully accompanied by improvements in economic competitiveness in the region. This study confirms that the economy of Bolaang Mongondow Raya is still dependent on the primary sector. Efforts to improve community welfare need to be accompanied by strengthening productivity in the secondary and tertiary sectors and improving the quality of human development so that the resulting economic growth is inclusive and sustainable</p> Putri Silvia Suleman, Syarwani Canon, Boby Rantow Payu Copyright (c) 2025 https://jurnal.feb-umi.id/index.php/JER/article/view/1986 Fri, 07 Nov 2025 00:00:00 +0700 Pengaruh Pengelolaan Dana Desa Terhadap Kesejahteraan Masyarakat Desa Lolak, Kecamatan Lolak, Kabupaten Bolaang Mongondow https://jurnal.feb-umi.id/index.php/JER/article/view/1987 <p>This study aims to analyze the effect of village fund management on the welfare of the community in Lolak Village, Lolak District, Bolaang Mongondow Regency. The research method used is a quantitative approach with data collection techniques through questionnaires, observation, interviews, and documentation. The research sample consisted of 90 respondents from the Lolak Village community, determined using the Slovin formula. The analysis techniques used include validity test, reliability test, normality test, simple linear regression, t-test, and coefficient of determination test, with the assistance of the IBM SPSS Statistics program. The research instrument was tested for validity and reliability, showing that all instruments were valid and reliable. The results of the simple linear regression analysis indicate a significance value of 0.000 &lt; 0.05, which means that village fund management has a positive and significant effect on community welfare. The coefficient of determination (R²) value of 0.766 shows that village fund management affects community welfare by 76.6%, while the remaining 23.4% is influenced byother factors outside this study</p> Salsia Ulfa Paputungan, Herwin Mopangga, Ivan Rahmat Santoso Copyright (c) 2025 https://jurnal.feb-umi.id/index.php/JER/article/view/1987 Sat, 01 Nov 2025 00:00:00 +0700 Assessing the Effectiveness of the UPLAND Program in Enhancing Farmers’ Income in Modoinding District https://jurnal.feb-umi.id/index.php/JER/article/view/1990 <p>This study analyzed the effectiveness of the UPLAND Assistance Program, implemented by the Department of Agriculture in the Minahasa Selatan Regency, in improving farmers’ incomes in Modoinding District. Using a qualitative descriptive approach, data were collected through interviews, observation, and documentation from selected informants. The results showed that the program partially achieved its objectives by improving access to agricultural inputs and infrastructure, though challenges remained in adaptation and coordination. The study implied that strengthening institutional collaboration and continuous technical support were essential for achieving sustainable agricultural development.</p> Gabryela Glory Sembel, Michael Mamentu, Johny Lengkong, Juan Gabriel Kaseger Copyright (c) 2026 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1990 Sat, 15 Nov 2025 00:00:00 +0700 The Influence Of Liquidity, Solvency, And Profitability On The Financial Performance Of Food And Beverage Manufacturing Companies Listed On The Indonesia Stock Exchange For The 2021-2024 Period https://jurnal.feb-umi.id/index.php/JER/article/view/1996 <p>This study aims to examine the impact of liquidity, solvency, and profitability on the financial performance of manufacturing companies in the food and beverage sector listed on the Indonesia Stock Exchange (IDX) for the years 2021–2024. The study employs a quantitative explanatory methodology utilizing secondary data derived from audited financial statements. Researchers utilized a purposive sampling strategy to choose 16 organizations as research samples. The examination of the data included classical assumption tests, multiple linear regression, partial t-tests, simultaneous F-tests, and the coefficient of determination. The findings indicate that liquidity (Current Ratio), solvency (Debt to Equity Ratio), and profitability (Return on Assets) each exert a positive and significant influence on financial performance as assessed by Return on Equity. At the same time, the three independent variables have a big effect on financial performance, with a good correlation (R = 0.828). This means that 68.6% of the changes in ROE can be described by CR, DER, and ROA, while the other 31.4% is due to other factors that are not part of the model. These results show how important it is for businesses to keep their capital structure healthy, manage their liquidity at the right level, and make more money in order to increase shareholder value and keep their business going</p> Jhanita Fransisca, Angelika Subur, Wiliam Wiliam, Hendra Saputra, Nasib Nasib Copyright (c) 2025 https://jurnal.feb-umi.id/index.php/JER/article/view/1996 Fri, 07 Nov 2025 00:00:00 +0700 Service Quality and Brand Trust as Determinants of Customer Loyalty: Mediating Role of Customer Satisfaction https://jurnal.feb-umi.id/index.php/JER/article/view/1995 <p>Service quality and public trust in government institutions have become pivotal themes in modern marketing discourse, particularly as citizens demand greater efficiency and transparency in public service delivery. This study aims to examine the contribution of service quality and brand trust to customer loyalty, with customer satisfaction as a mediating variable, in the context of the One-Stop Integrated Service Center (PTSP) at the Directorate General of Customs and Excise. Employing a quantitative survey design, data were collected from 85 PTSP service users through purposive sampling. The data were analyzed using structural equation modeling (SEM) to test the hypothesized relationships among variables. The results reveal that service quality and brand trust do not have a significant direct effect on user loyalty. However, customer satisfaction mediates the relationship between service quality and customer loyalty. These findings highlight that enhancing service quality remains essential to increasing satisfaction, which, in turn, drives loyalty among public service users. The study contributes to the growing literature on public sector marketing by underscoring the mediating role of satisfaction and by suggesting the development of stronger brand trust strategies to sustain long-term user engagement in government service context.</p> Budi Prasetiyo, Ronny H. Walean, Deske W. Mandagi Copyright (c) 2026 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1995 Mon, 17 Nov 2025 00:00:00 +0700 The Influence of Brand Image, Price, and Service Quality on Customer Loyalty Through Customer Satisfaction https://jurnal.feb-umi.id/index.php/JER/article/view/1997 <p>This study aims to examine the influence of brand image, price, and service quality on customer loyalty at Bakery UNKLAB, with customer satisfaction as a mediating variable. The research focuses on the Indonesian market context, employing a quantitative survey and collecting data from 216 Bakery UNKLAB customers. The data were analyzed using Structural Equation Modeling (SEM) with Partial Least Squares (PLS) to test the hypothesized relationships. The findings reveal that brand image, price, and service quality significantly contribute to customer satisfaction, which in turn strongly and positively affects customer loyalty. Customer satisfaction also serves as a crucial mediator linking these marketing factors to loyalty. These results offer valuable strategic insights for Bakery UNKLAB management in designing marketing policies that emphasize enhancing satisfaction to strengthen consumer loyalty in a competitive market.</p> Paula Sumarandak, Ronny H. Walean Copyright (c) 2025 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1997 Wed, 19 Nov 2025 00:00:00 +0700 Lanskap Penelitian Kesejahteraan Karyawan dalam Manajemen Sumber Daya Manusia: Tinjauan Bibliometrik dan Proyeksi Arah Masa Depan https://jurnal.feb-umi.id/index.php/JER/article/view/1688 <p>Penelitian ini bertujuan untuk memetakan lanskap pengetahuan terkait kesejahteraan karyawan dalam bidang manajemen sumber daya manusia (MSDM) melalui pendekatan bibliometrik. Sejumlah 148 artikel di database scopus dari tahun 2003-2025 dianalisis dalam penelitian ini menggunakan biblioshiny dan VosViewer. Rentang waktu tahun 2003 didasarkan pada terbitnya UU No. 13 Tahun 2003 tentang Ketenagakerjaan yang melandasi pembangunan ketenagakerjaan di Indonesia. Hasil penelitian ini menunjukkan bahwa sebanyak 521 penulis terlibat dalam eksplorasi dan evaluasi isu kesejahteraan karyawan di Indonesia dengan tingkat <em>international co-authorship</em> sebesar 15.54%. Tahun 2023 dan 2024 menjadi tahun paling publikasi paling produktif dengan ditemukan 23 dan 37 dokumen yang dipublikasikan. Berbagai kata kunci penting ditemukan seperti “<em>job satisfaction</em>”, “<em>male</em>” “<em>female”, adult</em>,” “<em>middle</em> <em>aged</em>”, dan “<em>health care</em>” yang menandai bahwa kesejahteraan karyawan mengarah pada kepuasan kerja dan hasilnya dapat berbeda bergantung karakteristik demografinya, yang juga akan berpengaruh terhadap tingkat kesehatan karyawan. Terdapat tiga kelompok klaster yang di antaranya Klaster Merah: Perspektif Organisasi dan Kinerja Karyawan, Klaster Hijau: Dimensi Demografis dan Operasional, dan Klaster Biru: Makro Konteks, Isu <em>Mental Health</em>, dan Pengaruh Eksternal.</p> Ari Pahlawan Sofyan, Badaruddin Badaruddin, Haeranah Alwany Copyright (c) 2026 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1688 Mon, 24 Nov 2025 00:00:00 +0700 Determining The Quality of SME Financial Reports: The Role of Accounting Understanding in Kulon Progo https://jurnal.feb-umi.id/index.php/JER/article/view/2004 <p>This study aims to analyse the effect of education level, business owner perceptions, MSME digitalisation, and financial inclusion on the quality of MSME financial reports in Kulon Progo, as well as to examine the role of accounting knowledge as a moderating variable. The method used is quantitative with the Structural Equation Modelling–Partial Least Squares (SEM-PLS) technique. The research sample consisted of 397 MSME owners.</p> <p>The results show that education level, MSME digitalisation, and financial inclusion have a positive and significant effect on financial statement quality. Business owner perceptions do not have a significant effect. Accounting knowledge has a significant direct effect on financial statement quality but does not moderate the relationship between independent variables and financial statement quality. This study confirms that structural factors, particularly digitalisation and financial access, are strong determinants in driving MSME financial statement quality.</p> Ratri Paramitalaksmi, Martinus Budiantara Copyright (c) 2025 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0/ https://jurnal.feb-umi.id/index.php/JER/article/view/2004 Tue, 25 Nov 2025 00:00:00 +0700 Service Quality, Product Quality and Brand Image on Customer Loyalty Through Customer Satisfaction https://jurnal.feb-umi.id/index.php/JER/article/view/1974 <p>Customer satisfaction acts as a mediating variable at Mie Gacoan Surakarta. This study examines the influence of service quality, product quality, and brand image on customer loyalty. The background of this study is based on conflicting results from previous investigations regarding the relationship between these factors. The quantitative methodology of this study is based on partial least squares (PLS) and structural equation modeling (SEM). A closed questionnaire was sent to 165 Mie Gacoan Surakarta customers who had made purchases to collect primary data. These findings show that customer satisfaction is visibly and profitably influenced by brand image, product quality, and service quality. Client loyalty is not overly affected by these three factors. On the other hand, client satisfaction has been shown to have a substantial and beneficial impact on customer loyalty, serving as a mediator between brand image, service quality, and product quality. Therefore, at Mie Gacoan Surakarta, ensuring client satisfaction is essential to building client loyalty. The conclusion of this study highlights the importance of improving the quality of goods and services while strengthening brand recognition, ensuring customers remain happy and loyal amid fierce competition in the culinary sector.</p> Nabila Zulfa Nur Latifa, Edy Purwo Saputro Copyright (c) 2025 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1974 Wed, 26 Nov 2025 00:00:00 +0700 Electronic Word of Mouth and Product Quality on Purchase Decision Through Brand Image https://jurnal.feb-umi.id/index.php/JER/article/view/1975 <p>This study examines how Product Quality and Electronic Word of Mouth (eWOM) influence the decision to purchase certain skincare products on TikTokShop, with Brand Image serving as a mediating factor. A quantitative survey method was used, with questionnaires distributed to 104 members of Generations Y and Z who were familiar with and had shopped at TikTokShop. SmartPLS version 4 is used for partial least squares (PLS) data analysis. The findings show that eWOM and product quality have a positive and significant impact on brand image. Although eWOM does not have a significant impact on purchasing decisions, product quality does have a positive, significant impact. In addition, brand image has a positive and significant effect on purchasing decisions. The overall R2 values of the research model for Brand Image and Purchasing Decision were 0.597 and 0.787, respectively, suggesting that independent variables adequately explained the dependent variables. These findings show how important product quality and brand perception are in fostering consumer loyalty and influencing purchasing decisions on social media-based e-commerce platforms like TikTokShop.</p> Felia Mutiara Ardana, Edy Purwo Saputro Copyright (c) 2025 Jurnal Economic Resource https://creativecommons.org/licenses/by/4.0 https://jurnal.feb-umi.id/index.php/JER/article/view/1975 Wed, 26 Nov 2025 00:00:00 +0700