Pengaruh Employee Engagement terhadap Employee Performance dengan Job Satisfaction sebagai Variabel Mediasi pada Wisata Noyo Gimbal View Blora

Yoga Ary Saputra; Suhana Suhana

doi:10.57178/paradoks.v9i3.2491

Authors

Yoga Ary Saputra Universitas Stikubank, Semarang, Indonesia
Suhana Suhana Universitas Stikubank, Semarang, Indonesia

DOI:

https://doi.org/10.57178/paradoks.v9i3.2491

Keywords:

Employee Performance, Keterlibatan kerja, Kepuasan Karyawan, tenaga kerja pariwisata

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh keterlibatan karyawan terhadap kinerja karyawan pada industri pariwisata dengan kepuasan kerja sebagai variabel mediasi. Desain penelitian ini menggunakan pendekatan kuantitatif dengan metode eksplanatori. Teknik yang digunakan dalam pengambilan sampel adalah teknik purposive sampling. Jumlah sampel dalam penelitian ini berjumlah 80 karyawan dari total populasi 120 orang terdiri dari karyawan tetap`80 orang dan karyawan tidak tetap berjumlah 40 orang. Data primer yang terkumpul dianalisis secara statistik menggunakan teknik Structural Equation Modeling berbasis Partial Least Squares (SEM-PLS). Temuan utama penelitian ini menunjukkan bahwa keterlibatan karyawan berpengaruh positif dan signifikan terhadap kinerja karyawan. Namun, keterlibatan karyawan ditemukan tidak berpengaruh secara signifikan terhadap kepuasan kerja. Selanjutnya, kepuasan kerja tidak memiliki pengaruh signifikan terhadap kinerja karyawan dan tidak berperan sebagai variabel mediasi dalam model hubungan ini. Implikasi dari penelitian ini menunjukkan bahwa keterikatan karyawan yang tinggi secara langsung mampu menginterpretasikan perilaku kerja produktif dan mengoptimalkan kinerja operasional tanpa harus bergantung pada tingkat kepuasan kerja terlebih dahulu. Manajemen objek wisata disarankan untuk mempertahankan keterikatan emosional dan dedikasi kerja karyawan melalui lingkungan kerja lapangan yang adaptif.

References

Abdul Aziez, A. A. (2022). THE EFFECT OF EMPLOYEE ENGAGEMENT ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AND COMPENSATION AS MEDIATING ROLE. 1(3), 221–230. https://doi.org/10.55324/josr.v1i3.58

Agung Prasetyo, C., & Tri Wijayati Wardoyo, D. (2023). The Effect of Work-life Balance on Employee Performance Through Job Satisfaction as an Intervening Variable. Social Science Studies, 3(5), 342–358. https://doi.org/10.47153/sss35.7672023

Ahmaddien, I. (2023). EFFECT OF WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE MEDIATED BY JOB SATISFACTION. 8(1). https://doi.org/10.29040/jie.v8i1.11228

Anwar Prabu Mangkunegara, A. P. M. (2009). Perencanaan dan pengembangan sumber daya manusia (9 ed.). PT Remaja Rosdakarya.

Anwar Prabu Mangkunegara, A. P. M. (2017). Manajemen Sumber Daya Manusia Perusahaan (14 ed.). PT Remaja Rosdakarya (Bandung).

Burhan, I., & Mas’ud, M. (2026). THE EFFECT OF WORK-LIFE BALANCE AND WORK ENGAGEMENT ON PERFORMANCE EMPLOYEES WITH JOB SATISFACTION AS AN INTERVENING VARIABLE. 8, 1–13. https://doi.org/10.61141/pabean.v8i1.811

Chin, W. W., Salisbury, W. D., Pearson, A. W., & Stollak, M. J. (1999). PERCEIVED COHESION IN SMALL GROUPS Adapting and Testing the Perceived Cohesion Scale in a Small-Group Setting. 30(6), 751–767. https://doi.org/10.1177/104649649903000605

Cohen, J. (1988). Set Correlation and Contingency Tables. Applied Psychological Measurement, 12(4), 425–434. https://doi.org/10.1177/014662168801200410

Evada Rustina, Dermawan, A., Vidyaningrum, B., & Suwandi. (2025). The Impact of Job Satisfaction and Employee Engagement on Employee Performance. Jurnal Ilmiah Manajemen Kesatuan, 13(3), 1859–1870. https://doi.org/10.37641/jimkes.v13i3.3336

Faculty of Economics and Business, Universitas Pembangunan Nasional “Veteran” East Java, Indonesia, Nahdiyya Sinta Alifia, N. S. A., Endang Iryanti, E. I., & Faculty of Economics and Business, Universitas Pembangunan Nasional “Veteran” East Java, Indonesia. (2023). The Effect of Work Life Balance and Employee Engagement on Employee Performance of PT Duta Jaya Teknik Surabaya. INTERNATIONAL JOURNAL OF SOCIAL SCIENCE AND EDUCATION RESEARCH STUDIES, 03(09), 1808–1813. https://doi.org/10.55677/ijssers/V03I9Y2023-04

Ghozali, I., & Latan, H. (2015). Partial Least Squares: Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0, -2/E. (2 ed.). Badan Penerbit Undip. https://www.researchgate.net/publication/283619375_Partial_Least_Squares_Concepts_Techniques_and_Applications_using_SmartPLS_3

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis (Seventh). https://www.drnishikantjha.com/papersCollection/Multivariate%20Data%20Analysis.pdf

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (Eighth edition). Cengage. https://drexel.primo.exlibrisgroup.com/nde/search?query=title,contains,Multivariate%20data%20analysis,AND;creator,contains,hair&tab=Everything&search_scope=EverythingWResearch&mode=advanced&vid=01DRXU_INST:01DRXU_NDE

Hair, J. F., M. Matthews, L., L. Matthews, Ryan, & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. 1(2), 107–123. https://doi.org/10.1504/IJMDA.2017.087624

Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19(2), 139–152. https://doi.org/10.2753/MTP1069-6679190202

Hair, J. F., & Sarstedt, M. (2021). Explanation Plus Prediction—The Logical Focus of Project Management Research. Project Management Journal, 52(4), 319–322. https://doi.org/10.1177/8756972821999945

Heriyanto, A., Nasir, M. J. A., & Setya, K. A. (2025). THE EFFECT OF WORK-LIFE BALANCE, EMPLOYEE ENGAGEMENT, AND ORGANIZATIONAL COMMITMENT ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS AN INTERVENING VARIABLE AT PT PLN UP3 WEST SURABAYA (Bag. 14222-14236). 8(3). https://doi.org/10.31538/iijse.v8i3.9053

I Gusti Bagus Honor Satrya, N. K. F. I. D. (2025). THE MEDIATING ROLE OF JOB SATISFACTION IN THE EFFECT OF WORK-LIFE BALANCE ON EMPLOYEE ENGAGEMENT AT THE REGIONAL PUBLIC COMPANY TIRTA TOHLANGKIR. Vol. 2 No.10, 1260–1276.

Ijah, I., Rohisah, R., Febriyanti, S., & Hariyadi, D. (2024). The effect of job satisfaction and work discipline on employee performance at PT Akbar Karya Utama Cilegon. 7(1), 177–197.

J. Cellucci, A., & L. DeVries, D. (1978). Measuring Managerial Satisfaction: A Manual for the MJSQ. Center for Creative Leadership.

Leiter, M. P., & Maslach, C. (1997). The Truth About Burnout: How Organizations Cause Personal Stress and What to Do About It. John Wiley & Sons.

Leonardo, P. G., Azlan, H., Faris, S., Ananda, F. R., & Sihombing, Y. R. (2024). The Influence Of Employee Engagement And Quality Of Work Life On Employee Performance Through Job Satisfaction As An Intervening Variable In Inspectorate Of Labuhanbatu District. 1(1). https://jurnal.unprimdn.ac.id/index.php/index/search/search

Nazneen, A. (2023). A Study Work Life Balance and Employee Engagement among Female Medical Professionals in Kingdom of Saudi Arabia. WSEAS TRANSACTIONS ON BUSINESS AND ECONOMICS, 20(174), 1997–2008. https://doi.org/10.37394/23207.2023.20.174

Ni Nyoman Sawitri, N. N. S. (2024). The Effect of Work-Life Balance, Employee Engagement and Training on Job Satisfaction and Employee Performance. Greenation International Journal of Tourism and Management, 2(1), 53–68. https://doi.org/10.38035/gijtm.v2i1

Pradita, N. Y., & Sugiarto, A. (2025). The Influence of Worklife Balance and Employee Engagement on Employee Performance Intervened by Job Satisfaction Entering the New Normal Era in Education Workplace. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 14(2), 788–812. https://doi.org/10.30588/jmp.v14i2.1822

Reuben M., B., & David A., K. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. 51(6), 1173–1182. https://doi.org/10.1037/0022-3514.51.6.1173

Riyadi, B. E., & Suhana, S. (2025). Employee Satisfaction And Work-life Balance On Employee Performance: Employee Engagement As Mediation Variable. Kontigensi : Jurnal Ilmiah Manajemen, 13(1), 305–323. https://doi.org/10.56457/jimk.v13i1.780

Rony, Z. T., & Yulisyahyanti, Y. (2022). The Influence Of Work-Life Balance And Burnout On Job Satisfaction. International Journal of Environmental, Sustainability, and Social Science, 3(1), 161–168. https://doi.org/10.38142/ijesss.v3i1.203

Sandra Khaled Nasser A, S. K. N. A. (2021). The Impact of Work-life Balance on Millennial’s Performance Mediated by Job Satisfaction. https://doi.org/10.26756/th.2022.424

Subarto, S., & Solihin, D. (2025). The Influence of Work-Life Balance and Employee Engagement on Performance Through Job Satisfaction. Jurnal Economia, 21(1), 106–124. https://doi.org/10.21831/economia.v21i1.70925

Sugiyono, S. (2013). Metode penelitian pendidikan pendekatan kuantitatif, kualitatif dan R&D. Alfabeta. https://www.scribd.com/document/671612229/Sugiyono-2013-Metode-Penelitian-Kuantitatif-Kualitatif-dan-R-D-1

Sugiyono, S. (2019). metode penelitian pendidikan (kuantitatif, kualitatif, kombinasi, R&D dan penelitian pendidikan). Metode Penelitian Pendidikan. Alfabeta