Main Article Content
Abstract
Penelitian ini bertujuan untuk menganalisis hubungan antara keterlibatan karyawan (employee engagement) dengan kecenderungan quiet quitting dalam konteks dunia kerja pascapandemi. Fenomena quiet quitting dipahami sebagai bentuk penarikan diri emosional karyawan yang tetap hadir secara fisik, namun hanya melakukan tugas minimum sesuai perannya tanpa kontribusi tambahan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Data diperoleh melalui penyebaran kuesioner berbasis skala Likert kepada 75 responden yang bekerja di sektor jasa. Analisis data dilakukan untuk mengidentifikasi hubungan antara dimensi employee engagement (vigor, dedication, absorption) dan kecenderungan quiet quitting. Hasil penelitian menunjukkan adanya hubungan negatif yang signifikan antara keterlibatan karyawan dan quiet quitting. Rendahnya tingkat vigor dan dedication terbukti meningkatkan kecenderungan karyawan untuk melakukan quiet quitting. Fenomena ini mengindikasikan bahwa disengagement terjadi ketika karyawan tidak memperoleh makna kerja, pengakuan, atau dukungan manajerial yang memadai. Penelitian ini menegaskan pentingnya strategi manajemen sumber daya manusia yang proaktif dalam memperkuat keterlibatan karyawan melalui kepemimpinan empatik, komunikasi dua arah, serta penciptaan budaya kerja yang suportif dan bermakna untuk mencegah quiet quitting.
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References
- Adriyanto, A. (2023). Evaluation of Employee Engagement Level in Improving Productivity and Retention in the Company. Atestasi: Jurnal Ilmiah Akuntansi, 6(1), 583–598. https://doi.org/10.57178/atestasi.v6i1.1105
- Atalay, M., & Dağıstan, U. (2023). Quiet quitting: a new wine in an old bottle? Personnel Review, 53(4), 1059–1074. https://doi.org/10.1108/PR-02-2023-0122
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- Boy, Y., & Sürmeli, M. (2023). Quiet quitting: A significant risk for global healthcare. Journal of Global Health, 13, 3014. https://doi.org/10.7189/jogh.13.03014
- Chairunnisa, Aji, F., & Wijaya, A. N. (2023). Employee engagement: a literature review: Keterlibatan karyawan: penelusuran literatur. Psikologia: Jurnal Pemikiran Dan Penelitian Psikologi, 18(2 SE-Articles), 148–163. https://doi.org/10.32734/psikologia.v18i2.12190
- Chanana, N., & Sangeeta. (2021). Employee engagement practices during COVID‐19 lockdown. Journal of Public Affairs, 21(4), e2508. https://doi.org/10.1002/pa.2508
- Galanis, P., Katsiroumpa, A., Vraka, I., Siskou, O., Konstantakopoulou, O., Moisoglou, I., Gallos, P., & Kaitelidou, D. (2023). The quiet quitting scale: Development and initial validation. AIMS Public Health, 10(4), 828–848. https://doi.org/10.3934/publichealth.2023055
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- Hamouche, S., Koritos, C., & Papastathopoulos, A. (2023). Quiet quitting: relationship with other concepts and implications for tourism and hospitality. International Journal of Contemporary Hospitality Management, 35(12), 4297–4312. https://doi.org/10.1108/IJCHM-11-2022-1362
- Kaaviyapriya, K., & Xavier, P. (2021). A study about the factors affecting employee engagement and its outcomes. K. Kaaviyapriya and Priya Xavier, A Study about the Factors Affecting Employee Engagement and Its Outcomes, International Journal of Management, 11(12), 2020. https://doi.org/10.34218/ijm.11.12.2020.050
- Khurohman, A., & Desiana, P. (2024). Crafting Employee Engagement in Public Sector Delayering: From Transparency, Leadership to Trust. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 7(3 SE-Articles). https://doi.org/10.31538/iijse.v7i3.5393
- Kim, K. T., & Sohn, Y. W. (2024). The impact of quiet quitting on turnover intentions in the era of digital transformation: The mediating roles of job satisfaction and affective commitment, and the moderating role of psychological safety. Systems, 12(11), 460. https://doi.org/10.3390/systems12110460
- Lu, M., Al Mamun, A., Chen, X., Yang, Q., & Masukujjaman, M. (2023). Quiet quitting during COVID-19: the role of psychological empowerment. Humanities and Social Sciences Communications, 10(1), 485. https://doi.org/10.1057/s41599-023-02012-2
- Motyka, B. (2018). Employee engagement and performance: a systematic literature review. International Journal of Management and Economics, 54(3), 227–244. https://doi.org/10.2478/ijme-2018-0018
- Moyo, N. (2020). Antecedents of employee disengagement amid COVID-19 pandemic. Polish Journal of Management Studies, 22(1), 323–334. https://doi.org/10.35609/gcbssproceeding.2020.11(151)
- Nimmi, P. M., Syed, F., Manjaly, N. B., & Harsha, G. (2024). Employee’s narrative on quiet quitting–a qualitative analysis. Employee Relations: The International Journal, 46(7), 1406–1421. https://doi.org/10.1108/er-10-2023-0538
- Otoo, F. N. K. (2024). Does employee engagement mediate the nexus of job resource and employee turnover intentions? IIMT Journal of Management, 1(2), 130–170. https://doi.org/10.1108/IIMTJM-10-2023-0032
- Özen, H., Korkmaz, M., Konucuk, E., Çeven, B., & Sayar, N. (2024). Evaluation of Quiet Quitting : Is the Bell Ringing ? Journal of Qualitative Research in Education, 38, 108–142. https://doi.org/10.14689/enad.38.1910
- Perić, N. (2024). Hustle culture and mental health. Psychē: Časopis Studenata Psihologije, 7, 104–116.
- Pratiwi, P. E., Stanislaus, S., & Pratiwi, P. C. (2023). The Tendency of Quiet Quitting Workers in Terms of Engagement and Well-Being at Work. Philanthropy: Journal of Psychology, 7(2 SE-Articles), 132–143. https://doi.org/10.26623/philanthropy.v7i2.7905
- Rameshkumar, M. (2020). Employee engagement as an antecedent of organizational commitment – A study on Indian seafaring officers. The Asian Journal of Shipping and Logistics, 36(3), 105–112. https://doi.org/https://doi.org/10.1016/j.ajsl.2019.11.003
- Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619. https://doi.org/10.1108/02683940610690169
- Serenko, A. (2023). The human capital management perspective on quiet quitting: recommendations for employees, managers, and national policymakers. Journal of Knowledge Management, 28(1), 27–43. https://doi.org/10.1108/JKM-10-2022-0792
- Sitorus, M. G., & Rachmawati, R. (2024). Analysis of the Quiet Quitting Phenomenon with Work Engagement and Job Satisfaction as mediators, Study of Employees in Indonesia Banking Industry. Eduvest - Journal of Universal Studies, 4(11 SE-Articles), 10671–10793. https://doi.org/10.59188/eduvest.v4i11.44765
- Talukder, M. F., & Prieto, L. (2025). A “quiet quitting” scale: development and validation. International Journal of Organizational Analysis, 33(6), 1487–1510. https://doi.org/10.1108/ijoa-01-2024-4182
- Taufik, N., Rosyadi, A., & Aliyuddin, M. (2024). Why millennials and gen Z are silently leaving their jobs ? Unraveling the ‘ quiet quitting ’ trend. Asian Management and Business Review, 4(2), 276–292. https://doi.org/10.20885/ambr.vol4.iss2.art7
- Virgareta, H., & Firdaus, V. (2022). Impact of Employee Engagement, Work Environment, Organizational Culture on Organizational Citizenship Behavior Company. Indonesian Journal of Law and Economics Review, 17, 10–21070. https://doi.org/10.21070/ijler.v17i0.865
- Xueyun, Z., Al Mamun, A., Masukujjaman, M., Rahman, M. K., Gao, J., & Yang, Q. (2023). Modelling the significance of organizational conditions on quiet quitting intention among Gen Z workforce in an emerging economy. Scientific Reports, 13(1), 15438. https://doi.org/10.1038/s41598-023-42591-3
- Zahari, N., & Kaliannan, M. (2023). Antecedents of work engagement in the public sector: A systematic literature review. Review of Public Personnel Administration, 43(3), 557–582. https://doi.org/10.1177/0734371X221106792
References
Adriyanto, A. (2023). Evaluation of Employee Engagement Level in Improving Productivity and Retention in the Company. Atestasi: Jurnal Ilmiah Akuntansi, 6(1), 583–598. https://doi.org/10.57178/atestasi.v6i1.1105
Atalay, M., & Dağıstan, U. (2023). Quiet quitting: a new wine in an old bottle? Personnel Review, 53(4), 1059–1074. https://doi.org/10.1108/PR-02-2023-0122
Bell, R. L., & Kennebrew, D. (2023). What Does Jean-Jacques Rousseau and Chester I. Barnard Have to Do With Quiet Quitting? American Journal of Management, 23(1 SE-Articles). https://doi.org/10.33423/ajm.v23i1.5869
Boy, Y., & Sürmeli, M. (2023). Quiet quitting: A significant risk for global healthcare. Journal of Global Health, 13, 3014. https://doi.org/10.7189/jogh.13.03014
Chairunnisa, Aji, F., & Wijaya, A. N. (2023). Employee engagement: a literature review: Keterlibatan karyawan: penelusuran literatur. Psikologia: Jurnal Pemikiran Dan Penelitian Psikologi, 18(2 SE-Articles), 148–163. https://doi.org/10.32734/psikologia.v18i2.12190
Chanana, N., & Sangeeta. (2021). Employee engagement practices during COVID‐19 lockdown. Journal of Public Affairs, 21(4), e2508. https://doi.org/10.1002/pa.2508
Galanis, P., Katsiroumpa, A., Vraka, I., Siskou, O., Konstantakopoulou, O., Moisoglou, I., Gallos, P., & Kaitelidou, D. (2023). The quiet quitting scale: Development and initial validation. AIMS Public Health, 10(4), 828–848. https://doi.org/10.3934/publichealth.2023055
Gok, K., Babalola, M. T., Lakshman, C., Sumanth, J. J., Vo, L. C., Decoster, S., Bansal, A., & Coşkun, A. (2023). Enhancing employees’ duty orientation and moral potency: Dual mechanisms linking ethical psychological climate to ethically focused proactive behaviors. Journal of Organizational Behavior, 44(1), 157–175. https://doi.org/10.1002/job.2667
Hamouche, S., Koritos, C., & Papastathopoulos, A. (2023). Quiet quitting: relationship with other concepts and implications for tourism and hospitality. International Journal of Contemporary Hospitality Management, 35(12), 4297–4312. https://doi.org/10.1108/IJCHM-11-2022-1362
Kaaviyapriya, K., & Xavier, P. (2021). A study about the factors affecting employee engagement and its outcomes. K. Kaaviyapriya and Priya Xavier, A Study about the Factors Affecting Employee Engagement and Its Outcomes, International Journal of Management, 11(12), 2020. https://doi.org/10.34218/ijm.11.12.2020.050
Khurohman, A., & Desiana, P. (2024). Crafting Employee Engagement in Public Sector Delayering: From Transparency, Leadership to Trust. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 7(3 SE-Articles). https://doi.org/10.31538/iijse.v7i3.5393
Kim, K. T., & Sohn, Y. W. (2024). The impact of quiet quitting on turnover intentions in the era of digital transformation: The mediating roles of job satisfaction and affective commitment, and the moderating role of psychological safety. Systems, 12(11), 460. https://doi.org/10.3390/systems12110460
Lu, M., Al Mamun, A., Chen, X., Yang, Q., & Masukujjaman, M. (2023). Quiet quitting during COVID-19: the role of psychological empowerment. Humanities and Social Sciences Communications, 10(1), 485. https://doi.org/10.1057/s41599-023-02012-2
Motyka, B. (2018). Employee engagement and performance: a systematic literature review. International Journal of Management and Economics, 54(3), 227–244. https://doi.org/10.2478/ijme-2018-0018
Moyo, N. (2020). Antecedents of employee disengagement amid COVID-19 pandemic. Polish Journal of Management Studies, 22(1), 323–334. https://doi.org/10.35609/gcbssproceeding.2020.11(151)
Nimmi, P. M., Syed, F., Manjaly, N. B., & Harsha, G. (2024). Employee’s narrative on quiet quitting–a qualitative analysis. Employee Relations: The International Journal, 46(7), 1406–1421. https://doi.org/10.1108/er-10-2023-0538
Otoo, F. N. K. (2024). Does employee engagement mediate the nexus of job resource and employee turnover intentions? IIMT Journal of Management, 1(2), 130–170. https://doi.org/10.1108/IIMTJM-10-2023-0032
Özen, H., Korkmaz, M., Konucuk, E., Çeven, B., & Sayar, N. (2024). Evaluation of Quiet Quitting : Is the Bell Ringing ? Journal of Qualitative Research in Education, 38, 108–142. https://doi.org/10.14689/enad.38.1910
Perić, N. (2024). Hustle culture and mental health. Psychē: Časopis Studenata Psihologije, 7, 104–116.
Pratiwi, P. E., Stanislaus, S., & Pratiwi, P. C. (2023). The Tendency of Quiet Quitting Workers in Terms of Engagement and Well-Being at Work. Philanthropy: Journal of Psychology, 7(2 SE-Articles), 132–143. https://doi.org/10.26623/philanthropy.v7i2.7905
Rameshkumar, M. (2020). Employee engagement as an antecedent of organizational commitment – A study on Indian seafaring officers. The Asian Journal of Shipping and Logistics, 36(3), 105–112. https://doi.org/https://doi.org/10.1016/j.ajsl.2019.11.003
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600–619. https://doi.org/10.1108/02683940610690169
Serenko, A. (2023). The human capital management perspective on quiet quitting: recommendations for employees, managers, and national policymakers. Journal of Knowledge Management, 28(1), 27–43. https://doi.org/10.1108/JKM-10-2022-0792
Sitorus, M. G., & Rachmawati, R. (2024). Analysis of the Quiet Quitting Phenomenon with Work Engagement and Job Satisfaction as mediators, Study of Employees in Indonesia Banking Industry. Eduvest - Journal of Universal Studies, 4(11 SE-Articles), 10671–10793. https://doi.org/10.59188/eduvest.v4i11.44765
Talukder, M. F., & Prieto, L. (2025). A “quiet quitting” scale: development and validation. International Journal of Organizational Analysis, 33(6), 1487–1510. https://doi.org/10.1108/ijoa-01-2024-4182
Taufik, N., Rosyadi, A., & Aliyuddin, M. (2024). Why millennials and gen Z are silently leaving their jobs ? Unraveling the ‘ quiet quitting ’ trend. Asian Management and Business Review, 4(2), 276–292. https://doi.org/10.20885/ambr.vol4.iss2.art7
Virgareta, H., & Firdaus, V. (2022). Impact of Employee Engagement, Work Environment, Organizational Culture on Organizational Citizenship Behavior Company. Indonesian Journal of Law and Economics Review, 17, 10–21070. https://doi.org/10.21070/ijler.v17i0.865
Xueyun, Z., Al Mamun, A., Masukujjaman, M., Rahman, M. K., Gao, J., & Yang, Q. (2023). Modelling the significance of organizational conditions on quiet quitting intention among Gen Z workforce in an emerging economy. Scientific Reports, 13(1), 15438. https://doi.org/10.1038/s41598-023-42591-3
Zahari, N., & Kaliannan, M. (2023). Antecedents of work engagement in the public sector: A systematic literature review. Review of Public Personnel Administration, 43(3), 557–582. https://doi.org/10.1177/0734371X221106792
