Main Article Content

Abstract

Penelitian ini membahas faktor-faktor yang memengaruhi keputusan konsumen dalam membeli konten siniar atau podcast berbayar di aplikasi Noice. Tujuan penelitian ini adalah untuk menganalisis pengaruh perceived value (Nilai yang Dirasakan), trust (Kepercayaan), marketing mix (Bauran Pemasaran), customer experience (Pengalaman Pelanggan) terhadap Purchase Decision (keputusan pembelian) siniar berbayar Noice. Metode penelitian ini adalah kuantitatif menggunakan analisis regresi linear berganda dengan data dari 140 responden pengguna Noice. Hasil menunjukkan bahwa keempat variabel berpengaruh positif dan signifikan terhadap keputusan pembelian dengan R² sebesar 0,487 (48,7%). Temuan ini memberikan implikasi strategis bagi Noice dalam meningkatkan konten, membangun kepercayaan, menyusun strategi pemasaran, serta mengoptimalkan pengalaman pengguna.

Keywords

Keputusan Pembelian Podcast Perceived Value Trust Marketing Mix

Article Details

References

  1. Annur, C. (2024). Indonesia Masuk Daftar 10 Negara Paling Sering Mendengar Podcast: Databoks. https://databoks.katadata.co.id/datapublish/2024/02/22/indonesia-masuk-daftar-10-negara-paling-sering-mendengar-podcast
  2. Astuti, R., Silalahi, R. L. R., & Wijaya, G. D. P. (2015). Marketing strategy based on marketing mix influence on purchasing decisions of Malang Apples consumers at Giant Olympic Garden Mall (MOG), Malang City, East Java Province, Indonesia. Agriculture and Agricultural Science Procedia, 3, 67–71. https://doi.org/https://doi.org/10.1016/j.aaspro.2015.01.015
  3. Cooper, D. R., & Schindler, P. S. (2013). Business Research Methods (12th ed.). Irwin/McGraw-Hill.
  4. Farid, M. S., Cavicchi, A., Rahman, M. M., Barua, S., Ethen, D. Z., Happy, F. A., Rasheduzzaman, M., Sharma, D., & Alam, M. J. (2023). Assessment of marketing mix associated with consumer’s purchase intention of dairy products in Bangladesh: Application of an extended theory of planned behavior. Heliyon, 9(6).
  5. Hamari, J., Hanner, N., & Koivisto, J. (2019). “Why pay premium in freemium services?” A study on perceived value, continued use and purchase intentions in free-to-play games. International Journal of Information Management, 51(102040).
  6. Hawkins, D. B. M., Mothersbaugh, D. L., Best, R., Kleiser, S. B., & Hawkins, D. (2023). Consumer behavior: Building Marketing Strategy.
  7. Hoyer, W. D., MacInnis, D. J., & Pieters, R. (2023). Consumer Behavior (8e ed.). Boston: Cengage Learning.
  8. Hsu, H. Y., & Tsou, H. (2011). Understanding customer experiences in online blog environments. International Journal of Information Management, 31(6), 510–523.
  9. Kemp, S. (2024). Digital 2024: Indonesia - DataReportal – Global Digital Insights. from https://datareportal.com/reports/digital-2024-indonesia
  10. Kotler, P., Armstrong, G., Balasubramanian, S., & Agnihotri, P. (2023). Principles of Marketing (19th ed.). Pearson.
  11. Lăzăroiu, G., Neguriță, O., Grecu, I., Grecu, G., & Mitran, P. (2020). Consumers’ Decision-Making Process on Social Commerce Platforms: Online Trust, Perceived Risk, and Purchase Intentions. Frontiers in Psychology, 11.
  12. Mustafa, S., Sohail, M., Alroobaea, R., Rubaiee, S., Anas, A., Othman, A., & Nawaz, M. (2022). Éclaircissement to Understand Consumers’ Decision-Making Psyche and Gender Effects, a Fuzzy Set Qualitative Comparative Analysis. Frontiers in Psychology, 13.
  13. Schiffman, L. G., & Wisenblit, J. L. (2018). Consumer Behavior. Global Edition.
  14. Schmitt, B. (1999). Experiential Marketing. Journal of Marketing Management, 15(1–3), 53–57.
  15. Solomon, M. R., & Russell, C. A. (2024). Consumer behavior: Buying, Having, and Being.
  16. Statista. (2024, May 4). Share of podcast purchasers in 56 countries & territories worldwide, as of February 2024 .
  17. Wibowo, A., Chen, S., Wiangin, U., Ma, Y., & Ruangkanjanases, A. (2020). Customer behavior as an outcome of social media marketing: The role of social media marketing activity and customer experience. Sustainability, 13(1).
  18. Xu, Y., He, D., & Fan, M. (2024). Antecedent Research on Cross-Border E-commerce Consumer Purchase Decision-Making: The Moderating Role of Platform-Recommended Advertisement Characteristics. Heliyon, e37627.
  19. Zhang, H., Zheng, S., & Zhu, P. (2024). Why are Indonesian consumers buying on live streaming platforms? Research on consumer perceived value theory. Heliyon, 10(13).
  20. Zhao, J., Butt, R. S., Murad, M., Mirza, F., & Al-Faryan, M. (2022). Untying the influence of advertisements on consumers buying behavior and brand loyalty through brand awareness: the moderating role of perceived quality. Frontiers in Psychology, 12.