Main Article Content
Abstract
This study investigates the influence of brand awareness, word of mouth, and product quality on purchasing decisions for Adidas shoes in Surabaya, with a focus on consumer behavior in the competitive sports fashion industry. Using a quantitative approach, data were collected from 385 respondents through non-probability sampling and analyzed using Partial Least Squares (PLS). The findings indicate that word of mouth and product quality have a significant impact on purchasing decisions, whereas brand awareness has no direct effect. The study is limited to Adidas consumers in Surabaya. Companies should enhance product design, comfort, and durability while strengthening consumer experiences and sustaining brand awareness as a long-term strategy.
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References
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- Arief, A., Agung, G., Witarsana, G., & Eppang, B. M. (2024). The Impact of Digital Marketing and Brand Awareness on Purchasing Decisions with Brand Image as an Intervening Variable at 3-Star Hotels in Makassar. Journal of Mandalika Review, 3(2), 86–98.
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- Atma, A., & Ernawati, S. (2022). The Effect of Social Media and Word Of Mouth on Purchase Decisions at the MayShopping Store. Basic and Applied Accounting Research Journal, 2(1), 13–18. https://doi.org/10.11594/BAARJ.02.01.03
- Bagus, I., Udayana, N., Tria, L., Hutami, H., & Nurseto, A. (2024). The Influence Of Brand Image, Brand Awareness, and Brand Loyalty On Purchasing Decisions With Purchase Intention As A VariableIntervening (Case Study On MotorHonda Brand In Wonosobo). Economos: Jurnal Ekonomi Dan Bisnis, 7(1), 32–41. https://doi.org/10.31850/ECONOMOS.V7I1.3053
- Bergkvist, L., & Taylor, C. R. (2022). Reviving and Improving Brand Awareness As a Construct in Advertising Research. Journal of Advertising, 51(3), 294–307. https://doi.org/10.1080/00913367.2022.2039886
- Hosmer, D. W., Hosmer, T., Le Cessie, S., & Lemeshow, S. (1997). A comparison of goodness‐of‐fit tests for the logistic regression model. Wiley Online LibraryDW Hosmer, T Hosmer, S Le Cessie, S LemeshowStatistics in Medicine, 1997•Wiley Online Library, 16, 965–980. https://doi.org/10.1002/(SICI)1097-0258(19970515)16:9
- Joudeh, J. M. M., Omeish, F., Alharthi, S., Abu-Loghod, N. A., Zamil, A. M., & Joudeh, A. H. M. (2024). Exploring the Impact of E-WOM Information via Social Media on Customer Purchasing Decision: A Mediating Role of Customer Satisfaction. Data and Metadata, 3, .449-.449. https://doi.org/10.56294/DM2024.449
- Kenedi, C. W., & Saputra, A. (2023). Pengaruh Promosi Dan Kualitas Produk Terhadap Keputusan Pembelian Sepatu Bata Di Kota Batam. Jurnal Ilmiah Feasible: Bisnis, Kewirausahaan & Koperasi, 5(2), 104–113. https://doi.org/10.32493/FB.V5I2.2023.104-113.32322
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- Safira, D., & Fasa, M. I. (2024). Determinan Kepuasan dan Loyalitas Pelanggan: Harga dan Kualitas Produk Wardah. MAMEN: Jurnal Manajemen, 3(4), 444–455. https://doi.org/10.55123/MAMEN.V3I4.4288
- Septiani, I., Udayana, I., & Hatmanti, L. T. (2022). Analisis pengaruh celebrity endorser, brand image, kualitas produk terhadap keputusan pembelian produk kosmetik Ms Glow melalui word of mouth sebagai. Jurnal Disrupsi Bisnis.
- Setiagraha, D., Wahab, Z., Saggaf Shihab, M., & Susetyo, D. (n.d.). Effect of word of mouth, price perception, and product quality on purchase decision pempek the local culinary products in palembang city. International Journal of Social Sciences, 4(1), 52–59. https://doi.org/10.31295/ijss.v4n1.1125.
- Utomo, P., & Pratama, D. P. A. (2024). The Impact Of Compensation, Leadership And Motivation As Mediation On Employee Performance: A Study Of Arthenis Travel Corporation. Jurnal Ekonomi, 13(02), 1652–1666.
- White, C. L. (2009). Single Shoes and Individual Lives: The Mill Creek Shoe Project. The Materiality of Individuality: Archaeological Studies of Individual Lives, 141–159. https://doi.org/10.1007/978-1-4419-0498-0_9
- Zabukovsek, S. S., Bobek, S., Kalini´c, Z. K., Šostar, M., & Ristanovi´c, V. R. (2023). Assessment of Influencing Factors on Consumer Behavior Using the AHP Model. Sustainability 2023, Vol. 15, Page 10341, 15(13), 10341. https://doi.org/10.3390/SU151310341
References
Akasadewa, T. A., & Handayani, W. (2025). The Influence of TikTok Content and Advertising on Purchase Decisions, Mediated by Brand Awareness: A Case Study of Fashion Brand Polossurabaya. Eduvest - Journal of Universal Studies, 5(1), 27–44. https://doi.org/10.59188/EDUVEST.V5I1.1571
Arief, A., Agung, G., Witarsana, G., & Eppang, B. M. (2024). The Impact of Digital Marketing and Brand Awareness on Purchasing Decisions with Brand Image as an Intervening Variable at 3-Star Hotels in Makassar. Journal of Mandalika Review, 3(2), 86–98.
Arif, M., Economic, I. S.-I. J. of. (2021). Purchase decision affects, price, product quality and word of mouth. Jurnal.Ceredindonesia.or.Id, 2. Retrieved August 3, 2025, from https://www.jurnal.ceredindonesia.or.id/index.php/injects/article/view/389
Atma, A., & Ernawati, S. (2022). The Effect of Social Media and Word Of Mouth on Purchase Decisions at the MayShopping Store. Basic and Applied Accounting Research Journal, 2(1), 13–18. https://doi.org/10.11594/BAARJ.02.01.03
Bagus, I., Udayana, N., Tria, L., Hutami, H., & Nurseto, A. (2024). The Influence Of Brand Image, Brand Awareness, and Brand Loyalty On Purchasing Decisions With Purchase Intention As A VariableIntervening (Case Study On MotorHonda Brand In Wonosobo). Economos: Jurnal Ekonomi Dan Bisnis, 7(1), 32–41. https://doi.org/10.31850/ECONOMOS.V7I1.3053
Bergkvist, L., & Taylor, C. R. (2022). Reviving and Improving Brand Awareness As a Construct in Advertising Research. Journal of Advertising, 51(3), 294–307. https://doi.org/10.1080/00913367.2022.2039886
Hosmer, D. W., Hosmer, T., Le Cessie, S., & Lemeshow, S. (1997). A comparison of goodness‐of‐fit tests for the logistic regression model. Wiley Online LibraryDW Hosmer, T Hosmer, S Le Cessie, S LemeshowStatistics in Medicine, 1997•Wiley Online Library, 16, 965–980. https://doi.org/10.1002/(SICI)1097-0258(19970515)16:9
Joudeh, J. M. M., Omeish, F., Alharthi, S., Abu-Loghod, N. A., Zamil, A. M., & Joudeh, A. H. M. (2024). Exploring the Impact of E-WOM Information via Social Media on Customer Purchasing Decision: A Mediating Role of Customer Satisfaction. Data and Metadata, 3, .449-.449. https://doi.org/10.56294/DM2024.449
Kenedi, C. W., & Saputra, A. (2023). Pengaruh Promosi Dan Kualitas Produk Terhadap Keputusan Pembelian Sepatu Bata Di Kota Batam. Jurnal Ilmiah Feasible: Bisnis, Kewirausahaan & Koperasi, 5(2), 104–113. https://doi.org/10.32493/FB.V5I2.2023.104-113.32322
Koteler, P., & Keller, K. L. (2016). Marketing Management.United States of America: Person education Limited. 582.
Lone, R. A., & Bhat, M. A. (2023). The Role of Customer Satisfaction as a Mediator Between Product Quality and Customer Loyalty. International Journal of Management and Development Studies. 12(06), 13–31. https://doi.org/10.53983/IJMDS.V12N06.002
Moujabber, P. El. (2023). Impact of word of mouth on consumer buying decision process. EuroMed J. of Management, 5(3/4), 230–242. https://doi.org/10.1504/EMJM.2023.133614
Muliawan, E., JUMINTEN, M. W.-, & 2021, undefined. (2021). Pengaruh Brand Awareness dan Brand Image Terhadap Purchase Decision dan Repurchase Intention Sepatu Converse. Juminten.Upnjatim.Ac.Id, 02(05), 38–49.
Nabila, A., Idea, N. M.-S. (2021). Pengaruh Brand Awareness terhadap Keputusan Pembelian Produk Brand Fashion MerchЀ di Kalangan Followers Instagram Merche. Id. Jurnal.Syntax-Idea.Co.Id. https://doi.org/10.36418/syntax-idea.v3i9.1458
Oktarin, S. D., & Wijaya, A. (2023). Sneakers Impor Sebagai Bentuk Identitas Sosial dan Pengaruhnya Terhadap Gaya Hidup Mahasiswa Universitas Negeri Semarang. Solidarity: Journal of Education, Society and Culture, 12(1), 81–92. https://doi.org/10.15294/SOLIDARITY.V12I1.71466
Pratiwi, P. C., & Silitonga, P. (2024). Influence of Price Perception, Product Quality, and E-Wom: Improving Brand Image and Purchase Decision. Journal of Economics, Assets, and Evaluation, 1(3), 1–11. https://doi.org/10.47134/JEAE.V1I3.209
Resmita, N., & Pramesti, D. A. (2024). Pengaruh Brand Awareness, Brand Experience, Dan Brand Personality Terhadap Keputusan Pembelian Dengan Minat Beli Sebagai Variabel Mediasi: Studi Empiris Kopi Janji Jiwa Magelang. Kajian Bisnis Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha, 32(1). https://doi.org/10.32477/JKB.V32I1.846
Safira, D., & Fasa, M. I. (2024). Determinan Kepuasan dan Loyalitas Pelanggan: Harga dan Kualitas Produk Wardah. MAMEN: Jurnal Manajemen, 3(4), 444–455. https://doi.org/10.55123/MAMEN.V3I4.4288
Septiani, I., Udayana, I., & Hatmanti, L. T. (2022). Analisis pengaruh celebrity endorser, brand image, kualitas produk terhadap keputusan pembelian produk kosmetik Ms Glow melalui word of mouth sebagai. Jurnal Disrupsi Bisnis.
Setiagraha, D., Wahab, Z., Saggaf Shihab, M., & Susetyo, D. (n.d.). Effect of word of mouth, price perception, and product quality on purchase decision pempek the local culinary products in palembang city. International Journal of Social Sciences, 4(1), 52–59. https://doi.org/10.31295/ijss.v4n1.1125.
Utomo, P., & Pratama, D. P. A. (2024). The Impact Of Compensation, Leadership And Motivation As Mediation On Employee Performance: A Study Of Arthenis Travel Corporation. Jurnal Ekonomi, 13(02), 1652–1666.
White, C. L. (2009). Single Shoes and Individual Lives: The Mill Creek Shoe Project. The Materiality of Individuality: Archaeological Studies of Individual Lives, 141–159. https://doi.org/10.1007/978-1-4419-0498-0_9
Zabukovsek, S. S., Bobek, S., Kalini´c, Z. K., Šostar, M., & Ristanovi´c, V. R. (2023). Assessment of Influencing Factors on Consumer Behavior Using the AHP Model. Sustainability 2023, Vol. 15, Page 10341, 15(13), 10341. https://doi.org/10.3390/SU151310341