Article Sidebar

Download
PDF
Statistic
Read Counter : 245 Download : 146

Main Article Content

Abstract

This study aims to investigate the influence of work motivation in encouraging organizational citizenship behavior in contract employees at PKU Muhammadiyah Gombong Hospital. This study also investigates the role of job satisfaction in mediating the relationship between work motivation and organizational citizenship behavior. This study was carried out using a survey method of 60 contract employees at the PKU Muhammadiyah Gombong Hospital. The data was tested using the SEM-PLS method. The results of the analysis show that work motivation directly influences job satisfaction in a positive direction; Organizational citizenship behavior is significantly influenced by work motivation and job satisfaction in a positive direction. The results of this study also provide empirical evidence that job satisfaction plays a significant role in mediating the relationship between work motivation and organizational citizenship behavior.

Keywords

Work Motivation Job Satisfaction Organizational Citizenship Behavior

Article Details

References

  1. Aksoy, C., Sengun, H. İ., & Yilmaz, Y. (2018). Examination of the relationship between job satisfaction levels and organizational commitments of tourism sector employees: A research in the Southeastern Anatolia region of Turkey. Elektronik Sosyal Bilimler Dergisi, 17(65), 356–365. https://doi.org/https://doi.org/10.17755/esosder.343032
  2. Aldrin, N., & Yunanto, K. T. (2019). Job Satisfaction as a Mediator for the Influence of Transformational Leadership and Organizational Culture on Organizational Citizenship Behavior. The Open Psychology Journal, 12(1), 126–134. https://doi.org/10.2174/1874350101912010126
  3. Alfatihah, I., Nugroho, A. S., Haessel, E., & Maharani, A. (2021). The Influence of Work-Life Balance with Work Motivation as Mediating Factor on Job Satisfaction A Prediction toward Transition to New Normal Situation. The Management Journal of Binaniaga, 6(1), 79. https://doi.org/10.33062/mjb.v6i1.431
  4. Andriyanti, N. P. V., & Supartha, I. W. G. (2021). Effect of perceived organizational support on organizational citizenship behavior with job satisfaction as mediating variables. American Journal of Humanities and Social Sciences Research, 5(1), 46–55. www.ajhssr.com
  5. Ardi, A., Djati, S. P., Bernarto, I., Sudibjo, N., Yulianeu, A., Nanda, H. A., & Nanda, K. A. (2020). The relationship between digital transformational leadership styles and knowledge-based empowering interaction for increasing organisational innovativeness. International Journal of Innovation, Creativity and Change, 11(3), 259–277
  6. Basalamah, M. S. A., & As’ad, A. (2021). The Role of Work Motivation and Work Environment in Improving Job Satisfaction. Golden Ratio of Human Resource Management, 1(2), 94–103. https://doi.org/10.52970/grhrm.v1i2.54
  7. Fatmawati, R. (2021a). Efek Mediasi Kepuasan pada Hubungan Motivasi Kerja dan Organizational Citizenship Behavior. Syntax Literate ; Jurnal Ilmiah Indonesia, 6(7), 3467. https://doi.org/10.36418/syntax-literate.v6i7.3655
  8. Fatmawati, R. (2021b). Efek Mediasi Kepuasan pada Hubungan Motivasi Kerja dan Organizational Citizenship Behavior. Syntax Literate; Jurnal Ilmiah Indonesia, 6(7), 3467–3479. https://doi.org/10.36418/syntax-literate.v6i7.3655
  9. Hair, J. F. H., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2018). The Results of PLS-SEM Article information. European Business Review, 31(1), 2–24.
  10. Hajiali, I., Fara Kessi, A. M., Budiandriani, B., Prihatin, E., Sufri, M. M., & Sudirman, A. (2022). Determination of Work Motivation, Leadership Style, Employee Competence on Job Satisfaction and Employee Performance. Golden Ratio of Human Resource Management, 2(1), 57–69. https://doi.org/10.52970/grhrm.v2i1.160
  11. Hamzah, Muh. N., Nasir, M., Hamid, M., & Mujahid, M. (2022). Importance of Work Motivation and the Culture of the Company to Improve Organizational Citizenship Behavior. MIX: JURNAL ILMIAH MANAJEMEN, 12(2), 247. https://doi.org/10.22441/jurnal_mix.2022.v12i2.006
  12. Henseler, J., Ringle, C. M., & Sarstedt, M. (2015a). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
  13. Henseler, J., Ringle, C. M., & Sarstedt, M. (2015b). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
  14. Iswiarto, E., & Soliha, E. (2019). Effect of Work Life Quality (QWL) and Motivation on Organizational Citizenship Behavior (OCB) with Mediation of Job Satisfaction (Study on Police Members within the Central Java Regional Police). Telaah Manajemen, 16(1), 15–34.
  15. Jöreskog, K. G. (1971). Simultaneous factor analysis in several populations. Psychometrika, 36(4), 409–426. https://doi.org/10.1007/BF02291366
  16. Kaur, P., Malhotra, K., & Sharma, S. K. (2020). Employer Branding and Organisational Citizenship Behaviour: The Mediating Role of Job Satisfaction. Asia-Pacific Journal of Management Research and Innovation, 16(2), 122–131. https://doi.org/10.1177/2319510x20931716
  17. Khaskheli, A., Jiang, Y., Raza, S. A., Qureshi, M. A., Khan, K. A., & Salam, J. (2020). Do CSR activities increase organizational citizenship behavior among employees? Mediating role of affective commitment and job satisfaction. Corporate Social Responsibility and Environmental Management, 27(6), 2941–2955. https://doi.org/10.1002/csr.2013
  18. Mahmoud, A. B., Hack-Polay, D., Reisel, W. D., Fuxman, L., Grigoriou, N., Mohr, I., & Aizouk, R. (2021). Who’s more vulnerable? A generational investigation of COVID-19 perceptions’ effect on Organisational citizenship Behaviours in the MENA region: job insecurity, burnout and job satisfaction as mediators. BMC Public Health, 21(1951), 1–17. https://doi.org/10.1186/s12889-021-11976-2
  19. Mangkunegara, A. A. A. P. (2011). Manajemen sumber daya manusia perusahaan. Remaja Rosdakarya.
  20. Margahana, H., Muhammadiyah Yogyakarta Jl Brawijaya, U., Yogyakarta, B., & Zainal Muftasa, I. E. (2018). Journal of Resources Development and Management www.iiste.org ISSN. In An International Peer-reviewed Journal (Vol. 46). www.iiste.org
  21. Maryati, T., & Fernado, A. (2018). Peran organizational citizenship behaviour (OCB) dalam memediasi pengaruh motivasi intrinsik dan kepuasan kerja terhadap kinerja karyawan pada PT. Cinemaxx branch lippo plaza Yogyakarta. JBTI: Jurnal Bisnis: Teori Dan Implementasi, 9(2), 158–173. https://doi.org/10.18196/bti.92107
  22. Muchtadin, & Chaerudin. (2020). Influence of Organizational Commitment, Work Satisfaction, Work Motivation Toward Organizational Citizenship Behavior. Dinasti International Journal of Education Management and Social Science, 1(6), 930–944. https://doi.org/10.31933/DIJEMSS
  23. Na-Nan, K., Kanthong, S., Joungtrakul, J., & Smith, I. D. (2020). Mediating effects of job satisfaction and organizational commitment between problems with performance appraisal and organizational citizenship behavior. Journal of Open Innovation: Technology, Market, and Complexity, 6(3). https://doi.org/10.3390/JOITMC6030064
  24. Narzary, G., & Palo, S. (2020). Structural empowerment and organisational citizenship behaviour: The mediating–moderating effect of job satisfaction. Personnel Review, 49(7), 1435–1449. https://doi.org/10.1108/PR-11-2019-0632
  25. Nurjanah, S., Pebianti, V., & Handaru, A. W. (2020). The influence of transformational leadership, job satisfaction, and organizational commitments on Organizational Citizenship Behavior (OCB) in the inspectorate general of the Ministry of Education and Culture. Cogent Business and Management, 7(1). https://doi.org/10.1080/23311975.2020.1793521
  26. Prabowo, T. S., Noermijati, & Irawanto, D. W. (2018). The Influence of Transformational Leadership and Work Motivation On Employee Performance Mediated by Job Satisfaction. Journal of Applied Management (JAM), 16(1), 171–178. https://doi.org/10.21776/ub.jam.2018.016
  27. Purwanto, A., Tampil Purba, J., Bernarto, I., & Sijabat, R. (2021). Effect of Transformational Leadership, Job Satisfaction, and Organizational Commitment on Organizational Citizenship Behavior. Inovbiz: Jurnal Inovasi Bisnis, 9, 61–69.
  28. Robbins, S. P., & Judge, T. A. (2017). Perilaku organisasi, Jakarta: salemba empat.
  29. Shaaban, S. (2018). The Impact of Motivation on Organisational Citizenship Behaviour (OCB): The Mediation Effect of Employees’ Engagement. Journal of Human Resource Management, 6(2), 58–66. https://doi.org/10.11648/j.XXXX.2018XXXX.XX
  30. Sinaga, A., Abdullah, T., & Tunas, B. (2019). The Effect of Organizational Climate on Work Motivation and Its Impact on Organizational Citizenship Behavior (OCB) of Employees of Education Department in DKI Jakarta. Journal of Business and Behavioural Entrepreneurship, 3(2), 41–57. https://doi.org/10.21009/jobbe.003.2.03
  31. Snepenger, D., King, J., Marshall, E., & Uysal, M. (2006). Modeling Iso-Ahola’s motivation theory in the tourism context. Journal of Travel Research, 45(2), 140–149.
  32. Suifan, T. S. (2019). The effects of work environmental factors on jobsatisfaction: The mediating role of work motivation. Business: Theory and Practice, 20(0), 456–466. https://doi.org/10.3846/btp.2019.42
  33. Sukiyah, N. D. A., Venanda, M. F. E., Venanda, E., & Dwiridotjahjono, J. (2021). Pengaruh Motivasi Kerja dan Displin Kerja terhadap Kinerja Karyawan di Perusahaan PTPN X Pabrik Gula Lestari Kertosono. Jurnal Manajemen Dan Organisasi, 12(2), 99–108. https://doi.org/10.29244/jmo.v12i2.33868
  34. Voorhees, C. M., Brady, M. K., Calantone, R., & Ramirez, E. (2016). Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies. Journal of the Academy of Marketing Science, 44(1), 119–134. https://doi.org/10.1007/s11747-015-0455-4
  35. Widarko, A., & Anwarodin, M. K. (2022). Work Motivation and Organizational Culture on Work Performance: Organizational Citizenship Behavior (OCB) as Mediating Variable. Golden Ratio of Human Resource Management, 2(2), 123–138. https://doi.org/10.52970/grhrm.v2i2.207.