Main Article Content
Abstract
This study aimed to determine and analyze the effect of transformational and transactional leadership styles on job satisfaction at PT. Bank Rakyat Indonesia Regional Office Jayapura. The population in this study were employees of at PT. Bank Rakyat Indonesia Regional Office Jayapura, totaling 120 employees. The number of samples used was 55 people, determined based on the Slovin formula. The data source used is primary data, namely data collected directly by researchers from respondents using questionnaire instruments. The data analysis method that will be carried out consists of descriptive statistical analysis, validity test, reliability test, normality test, heteroscedasticity test, multicollinearity test, hypothesis testing through multiple linear regression analysis, partial test, simultaneous test, and determination coefficient test. The results of this study indicate that partially Transformational and Transactional Leadership Styles have a positive and significant effect on employee. Meanwhile, the Transactional Leadership Style has a dominant influence on the job satisfaction.
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References
- Ahmad, A. R., Abdul Rahman, A. G., & Soon, N. K. (2015). The effects of transformational and transactional leadership styles on job satisfaction. Advanced Science Letters, 21(5), 1505–1508. https://doi.org/10.1166/asl.2015.6087
- Amaliyah, F. N., Swasto, B., & Susilo, H. (2019). Pengaruh gaya kepemimpinan transformasional terhadap kepuasan kerja karyawan dengan motivasi kerja karyawan sebagai variabel mediasi pada karyawan PT. Bank Rakyat Indonesia, Tbk. Kantor cabang blitar. Jurnal Administrasi Bisnis, 14(1). http://repository.ub.ac.id/116548/
- Andjarwati, T. (2015). Motivasi dari sudut pandang teori hirarki kebutuhan Maslow, teori dua faktor Herzberg, teori xy Mc Gregor, dan teori motivasi prestasi Mc Clelland. Universitas 17 Agustus 1945 Surabaya. https://doi.org/https://doi.org/10.30996/jmm17.v2i01.422
- Aqmarina, N. S., Utami, H., & Prasetya, A. (2016). Pengaruh kepemimpinan transformasional dan transaksional terhadap kepuasan kerja dan kinerja karyawan. Jurnal Administrasi Bisnis, 35(2). http://repository.ub.ac.id/118642/
- Asbari, M., Purwanto, A., & Novitasari, D. (2022). Kepuasan kerja guru: di antara kepemimpinan transformasional dan transaksional. Jurnal Pendidikan Transformatif, 1(1), 7–12. https://doi.org/10.9000/jupetra.v1i1.2
- Asghar, S., & Oino, D. (2017). Leadership styles and job satisfaction. Asghar, S., & Oino, I.(2018). Leadership Styles and Job Satisfaction, Market Forces, 13(1), 1–13. https://ssrn.com/abstract=3197150
- Bakri, M. (2024). Applying Organizational Psychology Principles for Positive Workplace Outcomes. Advances in Human Resource Management Research, 2(1), 36–49. https://doi.org/10.60079/ahrmr.v2i1.258
- Basalamah, M. S. A. (2023). The Effect of Transformational Leadership Style and Job Satisfaction on Employee Performance. Advances in Human Resource Management Research, 1(2). https://doi.org/10.60079/ahrmr.v1i2.77
- Dalluay, V. S., & Jalagat, R. C. (2016). Impacts of leadership style effectiveness of managers and department heads to employees’ job satisfaction and performance on selected small-scale businesses in Cavite, Philippines. International Journal of Recent Advances in Organizational Behaviour and Decision Sciences (IJRAOB), 2(2), 734–751. https://www.researchgate.net/profile/Revenio- Jalagat/publication/310244701_Impacts_of_Leadership_Style_Effectiveness_of_Managers_and_Department_Heads_to_Employees’_Job_Satisfaction_and_Performance_on_Selected_Small-Scale_Businesses_in_Cavite_Philippines/l
- Fernandes, C., & Awamleh, R. (2014). The impact of transformational and transactional leadership styles on employee’s satisfaction and performance: an empirical test in a multicultural environment. International Business & Economics Research Journal (IBER), 3(8). https://doi.org/10.19030/iber.v3i8.3715
- Fitriansyah, R. (2018). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kepuasan kerja karyawan (studi pada agen Financial Consultant Pt. Axa Financial Indonesia Sales Office Malang). Brawijaya University. http://download.garuda.kemdikbud.go.id/article.php?article
- Hasibuan, M. S. P., & Hasibuan, H. M. S. P. (2016). Manajemen sumber daya manusia. Bumi Aksara.
- Khan, M. A., & Waraich, U. (2019). The effect of leadership style on employee job satisfaction. Journal of Entrepreneurship, Management, and Innovation, 1(1), 1–13. https://doi.org/10.52633/jemi.v1i1.39
- Kim, J.-G., & Lee, S.-Y. (2021). Effects of transformational and transactional leadership on employees’ creative behaviour: mediating effects of work motivation and job satisfaction. Asian Journal of Technology Innovation, 19(2), 233–247. https://doi.org/10.1080/19761597.2011.632590
- Lan, T.-S., Chang, I.-H., Ma, T.-C., Zhang, L.-P., & Chuang, K.-C. (2019). Influences of transformational leadership, transactional leadership, and patriarchal leadership on job satisfaction of cram school faculty members. Sustainability, 11(12), 3465. https://doi.org/10.3390/su11123465
- Luthans, F. (2015). Organizational behavior 10 th edition. Penerjemah Vivin Andhika Yuwono, Shekar Purwanti, Th. Arie P., Dan Winong Rosari. Andi Yogyakarta.
- Miftah, T. (2015). Perilaku organisasi konsep dasar dan aplikasinya. http://repo.unikadelasalle.ac.id/index.php?p=show_detail&id=11771&keywords=
- Muhammad, R., Djudi, M., & Mayowan, Y. (2016). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kepuasan kerja karyawan (Studi pada CV Kalingga Jaya di Jakarta). Brawijaya University. http://download.garuda.kemdikbud.go.id/article.php?article
- Nazim, F. (2016). Principals’ transformational and transactional leadership style and job satisfaction of college teachers. Journal of Education and Practice, 7(34), 18–22. https://eric.ed.gov/?id=EJ1126682
- Nguni, S., Sleegers, P., & Denessen, E. (2016). Transformational and transactional leadership effects on teachers’ job satisfaction, organizational commitment, and organizational citizenship behavior in primary schools: The Tanzanian case. School Effectiveness and School Improvement, 17(2), 145–177. https://doi.org/10.1080/09243450600565746
- Paracha, M. U., Qamar, A., Mirza, A., Hassan, I., & Waqas, H. (2016). Impact of leadership style (transformational & transactional leadership) on employee performance & mediating role of job satisfaction. Study of private school (educator) in Pakistan. Global Journal of Management and Business Research, 12(4), 55–64. https://www.academia.edu/download/44886831/6-Impact-of-Leadership-Style-Transformational.pdf
- Prayatna, A. H., & Subudi, M. (2016). Pengaruh gaya kepemimpinan terhadap stres kerja dan kepuasan kerja karyawan pada Fave Hotel Seminyak. E-Jurnal Manajemen Universitas Udayana, 5(2), 252587. https://ojs.unud.ac.id/index.php/Manajemen/article/download/16001/12303
- Riaz, A., & Haider, M. H. (2020). Role of transformational and transactional leadership on job satisfaction and career satisfaction. Business and Economic Horizons, 1(1), 29–38. https://www.ceeol.com/search/article-detail?id=60124
- Rivai, V. (2013). Kepemimpinan dan perilaku organisasi.
- Robbins, S. P., & Judge, T. A. (2013). Essentials of organizational behavior. In Pearson (Vol. 12). https://id1lib.org/book/5156824/48bfac
- Roni, F., Sitasi, C., & Roni, F. (2019). Gaya kepemimpinan transformasional dan transaksional serta dampaknya terhadap kepuasan kerja karyawan. Jurnal Sekertari Dan Manajemen, 3(01). https://scholar.archive.org/work/33wga2jxuzc2xdscwpjurz4zoy/access/wayback/http://ejournal.bsi.ac.id/ejurnal/index.php/widyacipta/article/download/5243/pdf
- Rosnani, T. (2016). Pengaruh kepemimpinan transaksional dan kepemimpinan transformasional terhadap kepuasan kerja dan kinerja dosen Universitas Tanjungpura Pontianak. Jurnal Ekonomi Bisnis Dan Kewirausahaan, 3(1), 1–28.
- Rusdiyanto, W., & Riani, A. L. (2015). Pengaruh kepemimpinan transformasional dan transaksional pada organizational citizenship behavior dengan kepuasan kerja sebagai pemediasi. Jurnal Economia, 11(2), 161–168. https://journal.uny.ac.id/index.php/economia/article/view/7950
- Sardi, S. (2017). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kinerja bawahan melalui kepuasan kerja. JBTI: Jurnal Bisnis: Teori Dan Implementasi, 8(1), 61–72. https://doi.org/10.18196/bti.81083
- Satriowati, E., Paramita, P. D., & Hasiholan, L. B. (2016). Pengaruh gaya kepemimpinan transformasional, kompensasi dan komunikasi terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel mediasi pada laundry elephant king. Journal Of Management, 2(2). http://jurnal.unpand.ac.id/index.php/MS/article/view/578
- Satyawati, N. M. R., & Suartana, I. W. (2019). Pengaruh gaya kepemimpinan dan budaya organisasi terhadap kepuasan kerja yang berdampak pada kinerja Keuangan. E-Jurnal Akuntansi Universitas Udayana, 6(2014), 17–32. https://ojs.unud.ac.id/index.php/Akuntansi/article/download/7776/5864
- Setiawan, D. (2018). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kepuasan kerja dan kinerja karyawan di PT. Tohitindo Multi Craft Industries Krian [CD-ROM]. Widya Mandala Catolic University. http://repository.ukwms.ac.id/id/eprint/272http://repository.ukwms.ac.id/id/eprint/272
- Setiawan, E. Y. (2015). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kinerja karyawan PT. Iss Indonesia di Rumah Sakit National Surabaya. Jurnal Manajemen Magistra, 1(1). https://core.ac.uk/download/pdf/233593343.pdf
- Siagian, T. S., & Khair, H. (2018). Pengaruh gaya kepemimpinan dan lingkungan kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening. Maneggio: Jurnal Ilmiah Magister Manajemen, 1(1), 59–70. http://dx.doi.org/10.30596%2Fmaneggio.v1i1.2241
- Simamora, H. (2004). Manajemen sumber daya manusia edisi ketiga. Yogyakarta: Stie Ykpn.
- Sinurat, E. (2017). Pengaruh gaya kepemimpinan terhadap kepuasan kerja karyawan pada PT. Himawan Putra Medan. Jurnal Ilmiah Methonomi, 3(2), 92–106. http://methonomi.net/index.php/jimetho/article/view/58
- Skopak, A., & Hadzaihmetovic, N. (2022). The impact of transformational and transactional leadership style on employee job satisfaction. International Journal of Business and Administrative Studies, 8(3), 113.
- Sunarsi, D., Paramarta, V., Munawaroh, A. R., Bagaskoro, J. N., & Evalina, J. (2021). Effect of transformational, transactional leadership and job satisfaction: Evidence from information technology industries. Information Technology in Industry, 9(1), 987–996. https://doi.org/10.17762/itii.v9i1.232
- Suryani, N. L. (2018). Pengaruh gaya kepemimpinan transaksional dan gaya kepemimpinan transformasional terhadap kepuasan kerja karyawan pada Pt Jasaraharja Putera. Jurnal Semarak, 1(2), 21–34. https://core.ac.uk/download/pdf/337610957.pdf
- Suweko, H., & Dwiantoro, L. (2020). Kepemimpinan transformasional dalam meningkatkan kepuasan kerja perawat: literature review. Jurnal Ilmu Keperawatan Dan Kebidanan, 11(1), 106–112. http://dx.doi.org/10.26751/jikk.v11i1.775
- Suyuthi, N. F. (2017). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kinerja melalui kepuasan kerja karyawan PT. Telkom Divre Vii Makassar. Universitas Hasanuddin. http://repository.unhas.ac.id/id/eprint/7704/
- Tondok, M. S., & Andarika, R. (2014). Hubungan antara persepsi gaya kepemimpinan transformasional dan transaksional dengan kepuasan kerja karyawan. Psyche, 1(1), 35–48. http://repository.ubaya.ac.id/5889/1/Marselius_Hubungan Antara Persepsi_2004.pdf
References
Ahmad, A. R., Abdul Rahman, A. G., & Soon, N. K. (2015). The effects of transformational and transactional leadership styles on job satisfaction. Advanced Science Letters, 21(5), 1505–1508. https://doi.org/10.1166/asl.2015.6087
Amaliyah, F. N., Swasto, B., & Susilo, H. (2019). Pengaruh gaya kepemimpinan transformasional terhadap kepuasan kerja karyawan dengan motivasi kerja karyawan sebagai variabel mediasi pada karyawan PT. Bank Rakyat Indonesia, Tbk. Kantor cabang blitar. Jurnal Administrasi Bisnis, 14(1). http://repository.ub.ac.id/116548/
Andjarwati, T. (2015). Motivasi dari sudut pandang teori hirarki kebutuhan Maslow, teori dua faktor Herzberg, teori xy Mc Gregor, dan teori motivasi prestasi Mc Clelland. Universitas 17 Agustus 1945 Surabaya. https://doi.org/https://doi.org/10.30996/jmm17.v2i01.422
Aqmarina, N. S., Utami, H., & Prasetya, A. (2016). Pengaruh kepemimpinan transformasional dan transaksional terhadap kepuasan kerja dan kinerja karyawan. Jurnal Administrasi Bisnis, 35(2). http://repository.ub.ac.id/118642/
Asbari, M., Purwanto, A., & Novitasari, D. (2022). Kepuasan kerja guru: di antara kepemimpinan transformasional dan transaksional. Jurnal Pendidikan Transformatif, 1(1), 7–12. https://doi.org/10.9000/jupetra.v1i1.2
Asghar, S., & Oino, D. (2017). Leadership styles and job satisfaction. Asghar, S., & Oino, I.(2018). Leadership Styles and Job Satisfaction, Market Forces, 13(1), 1–13. https://ssrn.com/abstract=3197150
Bakri, M. (2024). Applying Organizational Psychology Principles for Positive Workplace Outcomes. Advances in Human Resource Management Research, 2(1), 36–49. https://doi.org/10.60079/ahrmr.v2i1.258
Basalamah, M. S. A. (2023). The Effect of Transformational Leadership Style and Job Satisfaction on Employee Performance. Advances in Human Resource Management Research, 1(2). https://doi.org/10.60079/ahrmr.v1i2.77
Dalluay, V. S., & Jalagat, R. C. (2016). Impacts of leadership style effectiveness of managers and department heads to employees’ job satisfaction and performance on selected small-scale businesses in Cavite, Philippines. International Journal of Recent Advances in Organizational Behaviour and Decision Sciences (IJRAOB), 2(2), 734–751. https://www.researchgate.net/profile/Revenio- Jalagat/publication/310244701_Impacts_of_Leadership_Style_Effectiveness_of_Managers_and_Department_Heads_to_Employees’_Job_Satisfaction_and_Performance_on_Selected_Small-Scale_Businesses_in_Cavite_Philippines/l
Fernandes, C., & Awamleh, R. (2014). The impact of transformational and transactional leadership styles on employee’s satisfaction and performance: an empirical test in a multicultural environment. International Business & Economics Research Journal (IBER), 3(8). https://doi.org/10.19030/iber.v3i8.3715
Fitriansyah, R. (2018). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kepuasan kerja karyawan (studi pada agen Financial Consultant Pt. Axa Financial Indonesia Sales Office Malang). Brawijaya University. http://download.garuda.kemdikbud.go.id/article.php?article
Hasibuan, M. S. P., & Hasibuan, H. M. S. P. (2016). Manajemen sumber daya manusia. Bumi Aksara.
Khan, M. A., & Waraich, U. (2019). The effect of leadership style on employee job satisfaction. Journal of Entrepreneurship, Management, and Innovation, 1(1), 1–13. https://doi.org/10.52633/jemi.v1i1.39
Kim, J.-G., & Lee, S.-Y. (2021). Effects of transformational and transactional leadership on employees’ creative behaviour: mediating effects of work motivation and job satisfaction. Asian Journal of Technology Innovation, 19(2), 233–247. https://doi.org/10.1080/19761597.2011.632590
Lan, T.-S., Chang, I.-H., Ma, T.-C., Zhang, L.-P., & Chuang, K.-C. (2019). Influences of transformational leadership, transactional leadership, and patriarchal leadership on job satisfaction of cram school faculty members. Sustainability, 11(12), 3465. https://doi.org/10.3390/su11123465
Luthans, F. (2015). Organizational behavior 10 th edition. Penerjemah Vivin Andhika Yuwono, Shekar Purwanti, Th. Arie P., Dan Winong Rosari. Andi Yogyakarta.
Miftah, T. (2015). Perilaku organisasi konsep dasar dan aplikasinya. http://repo.unikadelasalle.ac.id/index.php?p=show_detail&id=11771&keywords=
Muhammad, R., Djudi, M., & Mayowan, Y. (2016). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kepuasan kerja karyawan (Studi pada CV Kalingga Jaya di Jakarta). Brawijaya University. http://download.garuda.kemdikbud.go.id/article.php?article
Nazim, F. (2016). Principals’ transformational and transactional leadership style and job satisfaction of college teachers. Journal of Education and Practice, 7(34), 18–22. https://eric.ed.gov/?id=EJ1126682
Nguni, S., Sleegers, P., & Denessen, E. (2016). Transformational and transactional leadership effects on teachers’ job satisfaction, organizational commitment, and organizational citizenship behavior in primary schools: The Tanzanian case. School Effectiveness and School Improvement, 17(2), 145–177. https://doi.org/10.1080/09243450600565746
Paracha, M. U., Qamar, A., Mirza, A., Hassan, I., & Waqas, H. (2016). Impact of leadership style (transformational & transactional leadership) on employee performance & mediating role of job satisfaction. Study of private school (educator) in Pakistan. Global Journal of Management and Business Research, 12(4), 55–64. https://www.academia.edu/download/44886831/6-Impact-of-Leadership-Style-Transformational.pdf
Prayatna, A. H., & Subudi, M. (2016). Pengaruh gaya kepemimpinan terhadap stres kerja dan kepuasan kerja karyawan pada Fave Hotel Seminyak. E-Jurnal Manajemen Universitas Udayana, 5(2), 252587. https://ojs.unud.ac.id/index.php/Manajemen/article/download/16001/12303
Riaz, A., & Haider, M. H. (2020). Role of transformational and transactional leadership on job satisfaction and career satisfaction. Business and Economic Horizons, 1(1), 29–38. https://www.ceeol.com/search/article-detail?id=60124
Rivai, V. (2013). Kepemimpinan dan perilaku organisasi.
Robbins, S. P., & Judge, T. A. (2013). Essentials of organizational behavior. In Pearson (Vol. 12). https://id1lib.org/book/5156824/48bfac
Roni, F., Sitasi, C., & Roni, F. (2019). Gaya kepemimpinan transformasional dan transaksional serta dampaknya terhadap kepuasan kerja karyawan. Jurnal Sekertari Dan Manajemen, 3(01). https://scholar.archive.org/work/33wga2jxuzc2xdscwpjurz4zoy/access/wayback/http://ejournal.bsi.ac.id/ejurnal/index.php/widyacipta/article/download/5243/pdf
Rosnani, T. (2016). Pengaruh kepemimpinan transaksional dan kepemimpinan transformasional terhadap kepuasan kerja dan kinerja dosen Universitas Tanjungpura Pontianak. Jurnal Ekonomi Bisnis Dan Kewirausahaan, 3(1), 1–28.
Rusdiyanto, W., & Riani, A. L. (2015). Pengaruh kepemimpinan transformasional dan transaksional pada organizational citizenship behavior dengan kepuasan kerja sebagai pemediasi. Jurnal Economia, 11(2), 161–168. https://journal.uny.ac.id/index.php/economia/article/view/7950
Sardi, S. (2017). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kinerja bawahan melalui kepuasan kerja. JBTI: Jurnal Bisnis: Teori Dan Implementasi, 8(1), 61–72. https://doi.org/10.18196/bti.81083
Satriowati, E., Paramita, P. D., & Hasiholan, L. B. (2016). Pengaruh gaya kepemimpinan transformasional, kompensasi dan komunikasi terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel mediasi pada laundry elephant king. Journal Of Management, 2(2). http://jurnal.unpand.ac.id/index.php/MS/article/view/578
Satyawati, N. M. R., & Suartana, I. W. (2019). Pengaruh gaya kepemimpinan dan budaya organisasi terhadap kepuasan kerja yang berdampak pada kinerja Keuangan. E-Jurnal Akuntansi Universitas Udayana, 6(2014), 17–32. https://ojs.unud.ac.id/index.php/Akuntansi/article/download/7776/5864
Setiawan, D. (2018). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kepuasan kerja dan kinerja karyawan di PT. Tohitindo Multi Craft Industries Krian [CD-ROM]. Widya Mandala Catolic University. http://repository.ukwms.ac.id/id/eprint/272http://repository.ukwms.ac.id/id/eprint/272
Setiawan, E. Y. (2015). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kinerja karyawan PT. Iss Indonesia di Rumah Sakit National Surabaya. Jurnal Manajemen Magistra, 1(1). https://core.ac.uk/download/pdf/233593343.pdf
Siagian, T. S., & Khair, H. (2018). Pengaruh gaya kepemimpinan dan lingkungan kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening. Maneggio: Jurnal Ilmiah Magister Manajemen, 1(1), 59–70. http://dx.doi.org/10.30596%2Fmaneggio.v1i1.2241
Simamora, H. (2004). Manajemen sumber daya manusia edisi ketiga. Yogyakarta: Stie Ykpn.
Sinurat, E. (2017). Pengaruh gaya kepemimpinan terhadap kepuasan kerja karyawan pada PT. Himawan Putra Medan. Jurnal Ilmiah Methonomi, 3(2), 92–106. http://methonomi.net/index.php/jimetho/article/view/58
Skopak, A., & Hadzaihmetovic, N. (2022). The impact of transformational and transactional leadership style on employee job satisfaction. International Journal of Business and Administrative Studies, 8(3), 113.
Sunarsi, D., Paramarta, V., Munawaroh, A. R., Bagaskoro, J. N., & Evalina, J. (2021). Effect of transformational, transactional leadership and job satisfaction: Evidence from information technology industries. Information Technology in Industry, 9(1), 987–996. https://doi.org/10.17762/itii.v9i1.232
Suryani, N. L. (2018). Pengaruh gaya kepemimpinan transaksional dan gaya kepemimpinan transformasional terhadap kepuasan kerja karyawan pada Pt Jasaraharja Putera. Jurnal Semarak, 1(2), 21–34. https://core.ac.uk/download/pdf/337610957.pdf
Suweko, H., & Dwiantoro, L. (2020). Kepemimpinan transformasional dalam meningkatkan kepuasan kerja perawat: literature review. Jurnal Ilmu Keperawatan Dan Kebidanan, 11(1), 106–112. http://dx.doi.org/10.26751/jikk.v11i1.775
Suyuthi, N. F. (2017). Pengaruh gaya kepemimpinan transformasional dan transaksional terhadap kinerja melalui kepuasan kerja karyawan PT. Telkom Divre Vii Makassar. Universitas Hasanuddin. http://repository.unhas.ac.id/id/eprint/7704/
Tondok, M. S., & Andarika, R. (2014). Hubungan antara persepsi gaya kepemimpinan transformasional dan transaksional dengan kepuasan kerja karyawan. Psyche, 1(1), 35–48. http://repository.ubaya.ac.id/5889/1/Marselius_Hubungan Antara Persepsi_2004.pdf